Josefa Rakausolo
Eagleby,QLD
Summary
Flexible hard worker ready to learn and contribute to team success.
Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.
Reliable Support Worker offering 2-years background promoting client development in day program and group home settings. Skilled in facilitating physical and educational activities and monitoring client progress. Observant and patient team player with passion for helping others.
Seasoned Social Worker specializing in situational assessments, conflict resolution and effective communication. Services clients to promote optimum mental, emotional and behavioral health in collaboration with other members of health care team. Demonstrates psycho-social assessment, treatment planning and advocacy skills. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
6
6
years of professional experience
Work History
Support Worker
Care Staff Solution PTY LTD
05.2023 - Current
- Supported clients' social, physical and emotional needs to help integrate into local community.
- Tracked client behaviors, daily activities, new skills and notable incidents for documentation purposes.
- Drove and accompanied clients to appointments, shopping and special events for safety and companionship.
- Lifted, moved and adjusted clients to ambulate individuals for diverse needs.
- Referred involved parties to needed community resources.
- Facilitated weekly group meetings, listened, offered compassion and supported members.
- Resolved complex and escalated support issues.
- Led weekly team meetings to communicate business updates and review team performance.
Individual Support Worker
Cultural And Linguistic Diversity Services
02.2023 - Current
- Help Client move in and out of beds,Baths and support with ting wheelchair by following safe lifting Techniques.
- Maintain Daily Living Standards and Assisting Clients with Personal Hygiene Needs.
- Made Beds,Swept the floor and sanitized surfaces to support activities of daily living
- Facilitated communication between caregiver and clients regarding the current issues or concern related to the clients health or well being
- Maintain organized filling system
- Developed and optimized treatment plans to help clients continue to progress.
- Maintained safe and clean environment for client by performing light housekeeping and laundry.
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
- Improved patient outlook and daily living through compassionate care.
- Followed care plan and directions to administer medications.
- Laundered clothing and bedding to prevent infection.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
- Assisted with meal planning to meet nutritional plans.
- Followed safe lifting and transferring techniques to transport residents.
- Encouraged residents to participate in activities of daily living to enhance personal dignity.
- Drove clients to shop for groceries, attend doctor appointments and run errands.
- Reported concerns to nurse supervisor to promote optimal care.
- Monitored vital signs and medication use, documenting variances and concerning responses.
- Worked closely with clinical staff to support therapeutic and behavioral plans.
Support Worker
Help for Heroes
01.2023 - 06.2024
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
Forklift Operator
Baiaada
01.2021 - 02.2022
- Maneuvered forklift over and around loaded pallets, boxes and other materials.
- Maintained current forklift training and certification as required by company policies.
- Communicated with supervisor and other warehouse staff to coordinate work.
- Unloaded incoming items from trucks and rail cars and transported materials to staging area.
- Reported safety and quality issues to management.
- Loaded, unloaded, transported and stacked materials through careful operation of various warehouse equipment.
- Noted and recorded receipt of materials on drivers' paperwork.
Food Production Worker
Baiaada
06.2018 - 02.2022
- Followed production list provided by supervisor.
- Adhered to company safety policies and procedures regarding proper food safety and sanitation.
- Broke down, cleaned and sanitized work stations at end of shift.
- Prepared and built food items according to standardized recipes and directions.
- Kept working environment clean and well-organized to promote efficiency and minimize waste.
- Used company-approved chemicals and cleaning products to properly sanitize machines and prevent illness.
- Set up, loaded and ran food processing equipment according to specifications for weight and ingredient mixtures.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Understood and followed oral and written directions.
Education
High School Diploma -
East College
Brisbane, QLD03.2023
High School Diploma -
Hope Training College
Brisbane, QLD03.2022
High School Diploma -
Fiji National University
Suva Fiji02.2017
Skills
- First Aid and CPR
- Community Activities
- Daily Living Assistance
- Heavy Lifting
- Verbal and Written Communication
- Care Plan Management
- Client Transportation
- English,Fijianand tok pigon (PNG) Fluently
- Care Plan Assessment
- Strong Ethics
- Progress Documentation
- Meal Preparation
- Medication and Appointment Reminders
- Case Management
- Case Management Experience
- First Aid and Safety
- Clients Care
- Compassionate Client Care
- Relationship Building
- Patient Companionship
- Multitasking and Organization
- Housekeeping
- Time Management
- Medical Records Management
- PPE Usage
- Medication Administration
- Mobility Assistance
- Client Documentation
- Problem-Solving
Accomplishments
have certificate 3 in Individual support aging and Disability
certificate 2 in security guard and crowd controller
forklift Licence
Timeline
Support Worker
Care Staff Solution PTY LTD
05.2023 - Current
Individual Support Worker
Cultural And Linguistic Diversity Services
02.2023 - Current
Support Worker
Help for Heroes
01.2023 - 06.2024
Forklift Operator
Baiaada
01.2021 - 02.2022
Food Production Worker
Baiaada
06.2018 - 02.2022
High School Diploma -
East College
High School Diploma -
Hope Training College
High School Diploma -
Fiji National University
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