Josef Falcomata
Gordon,NSW
Summary
Hardworking Enterprise Sales Professional with outstanding people skills and flawless execution on live and remote sales demonstrations. Surpasses quotas repeatedly through diligent pursuit of connections and sales opportunities. Excels under pressure to deliver results in new customers, higher sales and better account revenues.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Regional Sales Director
Diligent Corporation
08.2021 - Current
- Achieved 117% of target in 2022.
- Built and strengthened relationships with new and existing accounts to drive revenue growth.
- Stayed up-to-date on emerging industry and product standards and trends to revitalize accounts.
- Conducted integrated sales presentations to illustrate value of product or service and tailored call-to-action.
- Trained clients on product features and updates to secure buy-in.
- Attended networking events to build relationships and identify sales opportunities.
- Employed proactive and collaborative approaches to strengthen relationships and manage customer needs.
- Researched competitive landscape and emerging technologies to position brand in global marketplace.
- Cross-sold products and services to clients to secure additional business and grow revenue streams.
- Understood goals, objectives and processes to meet client business needs.
- Cold called, canvassed and obtained referrals to develop sales pipeline.
- Coordinated full sales operations within assigned region.
Senior Account Manager
Dell Technologies
09.2019 - 03.2021
- Surpassed sales targets, achieving 132% of target for 1st half of fiscal year 2020, 109% for 2nd half of fiscal year 2020, 127% for 1st half of fiscal year 2021, 143% for 2nd half of fiscal year 2021, and outstanding 247% for 1st half of fiscal year 2022 (recognised as Top Performing Salesperson).
- Cultivated productive relationships with business representatives and consulted closely to uncover needs and match available solutions.
- Delivered sales presentations and pitches to clients, upper management and junior sales associates for demonstration.
- Improved account management by predicting potential competitive threats and outlining proactive solutions.
- Collaborate with Account Executive and wider virtual team to determine company goals and translate goals to individual client's needs.
- Contributed to annual revenue goals by selling new services and developing new accounts.
- Prepared client budgets by reviewing all client billing and managing monthly invoices.
- Worked with customers to develop strategic business and account plans.
- Provided extensive support in sales, technical and business areas to key accounts.
- Effectively managed around 900 accounts concurrently to increase company revenue.
- Developed deep knowledge of customer businesses and relationships to company objectives.
- Obtained pricing deals, negotiated contracts and solidified beneficial agreements.
- Mentored junior account management professionals to develop skills and increase company revenue.
Sales Executive
Bill Buckle Volkswagen
07.2017 - 08.2019
- Consistently achieved and exceeded sales targets, consistently ranking as top performer within team.
- Offered each customer top-notch personal service and polite support to boost sales and customer satisfaction.
- Coordinated efficient restocking of sales floor with current merchandise and accurate signage for current promotions.
- Resolved customer concerns promptly and to complete satisfaction.
- Completed sales contracts, purchase documentation, registration paperwork and dealership records.
- Greeted customers on lot and showroom to answer questions about brand and available inventory.
- Answered telephone and email inquiries from potential customers.
- Negotiated vehicle prices and secured financing for customers.
- Generated consistent referrals and repeat business by providing exceptionally knowledgeable and friendly service.
- Demonstrated vehicles and features and conducted test drives.
- Maintained in-depth knowledge of vehicles, market conditions and customer buying preferences.
- Responded to customer enquiries via telephone and email.
- Prepared purchased vehicles and completed final delivery checks.
- Completed registration paperwork and sales documentation.
- Outlined sales, warranty and service procedures.
- Maintained compliance with all service, quality, and regulatory standards.
- Reviewed vehicles before final delivery to validate for completed tasks such as installed add-ons and damage corrections.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Negotiated purchase prices and explained sales, warranty, and optional products.
Education
High School Diploma -
St Joseph's College Hunters Hill
Hunters Hill, NSW2015
Skills
- Solution and Professional Services Sales
- Needs Assessment
- Prospecting and Cold Calling
- Strategic Selling
- Outreach Initiatives
- Effective Client Communication
- Negotiation
- Closing Techniques
- Key Account Management
- MEDDPICC and Command of the Message (CoM) Sales Methodologies
- Business Growth Opportunities
- Sales Expertise
Certification
- Certified Sales Executive, Volkswagen Group Australia
- Command of the Message®️ Customer Value-Based Sales Messaging Framework and Methodology, Force Management
- Certified Account Manager, Dell Technologies - 3-week course completed in Penang, Malaysia
- VWFS Accreditation, Volkswagen Financial Services Australia
Timeline
Regional Sales Director
Diligent Corporation
08.2021 - Current
Senior Account Manager
Dell Technologies
09.2019 - 03.2021
Sales Executive
Bill Buckle Volkswagen
07.2017 - 08.2019
- Certified Sales Executive, Volkswagen Group Australia
- Command of the Message®️ Customer Value-Based Sales Messaging Framework and Methodology, Force Management
- Certified Account Manager, Dell Technologies - 3-week course completed in Penang, Malaysia
- VWFS Accreditation, Volkswagen Financial Services Australia
High School Diploma -
St Joseph's College Hunters Hill
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