Strategic, pragmatic and hardworking Quality Assurance business leader with extensive knowledge of various FMCG products who can multitask effectively. Skilled at managing long-term quality goals and day-to-day organization. Successful at forecasting market trends and financial needs. A Quality Assurance professional with 20+ years of managerial experience in regulatory and various roles in MNC, both local and international business units or markets.
Overview
17
17
years of professional experience
1
1
Certification
Work History
ANZ BU Quality Assurance Manager
Mondelēz International (MI)
06.2023 - Current
Corporate Quality Lead for QM Pillar and Manufacturing Standard, Standard work processes, as part of Global MDLZ IL6S program, for all 7 internal manufacturing sites in JANZ (Japan, Australia, and NZ) Business Unit
Corporate Quality Lead for 2 MDLZ Internal Manufacturing Sites in Australia and 1 External Manufacturer in New Zealand; support from end-to-end Quality and Food Safety compliance
Deploys and supports key Corporate Quality technical projects on topics of NPD, HACCP, Extraneous matter control, key Capital Engr projects, etc
Drive strategic and risk mitigating measures in formalized programs in manufacturing to ensure Customer compliance and Consumer delight are met for JANZ BU
Lead MDLZ Sites’ preparation for FSSC 22000 and MDLZ Global Internal Audit, to achieve improved compliance and continuously improvement activities, by performing regular rigorous QCMS Gap audits
Supports MDLZ Burnie Site and Rutherford & Meyer Co-Man in successfully completing the Global MDLZ International Audit with audit scores of 92% and 85%, respectively.
Lead key support on MDLZ IM sites on Crisis-management, containment, recovery, start-up and sharing of learning across network.
Lead resolution of key critical material supply issues for MDLZ IM sites of various nature of supply disruption
Quality Assurance Manager/Lead
Mondelēz International (MI)
06.2020 - 06.2023
People Lead for all Quality Assurance and Food Safety initiatives on site with 5 direct reports and ~40 dotted-line team members across manufacturing site (~400 employees)
Member of Ringwood Plant Leadership Team (PLT), Incident Response Team (IRT, during COVID-19 preparation and response); Site Coordinator for Special Situations Management Team (SSMT) for Quality and Food Safety issues in Ringwood site with MDLZ Corporate QA; and IL6S Quality Pillar Lead and HACCP SME; providing all technical quality and food safety direction across all manufacturing operations
Over-all responsible for building Quality strategy, Capability and ensuring compliance to Mondelēz International’s Quality Policies, external certifications and regulatory standards compliance for Ringwood Manufacturing Site
Drives continuous improvement, and enhanced quality and food safety culture to deliver 100% engagement and driving Zero Defect and root-cause mindset in problem solving
Responsible for over-all daily technical QA business decisions on product and food safety.
Lead restructure of QA team and transforming this from good to Great (g2G) journey
Lead the RWD auditee team with the last March 2023 Mondelēz International Global Audit with a score of 87% and distinguished commendation on improved QFS Leadership & Culture
National Hygiene & Sanitation Manager
Simplot Australia Pty. Ltd. (SAPL)
06.2018 - 06.2020
People Lead for Hygiene & Sanitation network with 12 dotted-line team members; across 7 manufacturing sites of SAPL across Australia
Providing technical and subject-matter expert support to SAPL Manufacturing Sites for Hygiene, Sanitation, Finished Goods Micro release, Pest control, HACCP, etc
Core member of Food Safety Governance team of SAPL responsible on providing microbiological, hygiene and sanitation expertise at manufacturing level for business
Leading national business relationship of SAPL with Cleaning Chemical, Pest Control services, DTS-Laboratory, 3M and other alternative cleaning solution providers; on future application and quality business reviews for business with Procurement team
Quality Manager for key customer relationship for Woolworths and YUM!
Member of Aim and Drive Project team for Mc Donald’s Fries ‘E2E Unlock Value’ (2019).
Lead Devonport team on plans to upgrade Reddler conveyor working with Bruynooghe Supplier for delivering 100% CIP capabilities for this equipment ($2M CAPEX Project)
Improved hygiene levels in key critical sites against historical repetitive Listeria environmental issue since 2016; resulting to effective cleaning, hygiene and sanitation control; and demonstrated Zero Listeria issue in peak summer production of Dec. 2019
Subject Matter Expert on Cleaning, Hygienic Design and Sanitation for Project Future in Ulverstone Site with $55M CAPEX project budget, focus on CIP capabilities on Fryer and Batter line
Used RCA mindset and Q-Pillar tools in assisting Ulverstone site to eliminate B.cereus issue at Granule plant and aligned Snackbrands’ specifications to allow cost recovery for OOS Granule FG resulting to minimized business loss:~$155K cost savings YOY; saved ~300 tons of WIP material (~$2M cost recovery); improved finished product specification and recovery from potential out of stock situation by creating safety stock cover of 5 weeks
Designed and led research-based data and technical reference for change and improvement of YUM! specification for Potato Granule product ($25K Validation Project) in re-setting Bacillus cereus micro specifications.
Quality Assurance Manager
NESTLE OCEANIA- Nestlé Australia Ltd.; Nestlé Professional
07.2015 - 01.2018
Providing technical and subject-matter expert support to train Contract Manufacturer for Ice blended beverage business; from Quality Systems, Process and Product Quality Assurance
Rendering extensive training course on Food Safety Management System (FSMS) and customer-specific (Subway) requirements using Educational and Training Pillar methodologies to Co-Man QA and Factory team
Handling specific defect reduction projects for foreign bodies in Oats and Cereal lines
Performing cleaning validation in Bossar Line Oats filling machine on dry cleaning
Working on pre-work for net weight control and compliance for all filling across Uncle Toby’s factory
People Leader and QA manager for 2 direct reports in QA and 3 in New Product Development in Carole Park factory
Lead Technical QA aspect of Ice-blended beverage project at factory-level with US-based Product Technology Centre of Global Nestle to lobby for approval of Nescafe and upscale production volume for- SUBWAY (for Australia and NZ distribution, in Oceania), for products which do not support growth of Listeria monocytogenes as per FSANZ regulation
Responsible for day-to-day QA and NPD Department operations with team of five personnel (QA and NPD); on product quality assurance, food safety and NPD launches
Maintain and lead growth of bakery business through NPD for JENNY CRAIG, and other Food Service customers across Australia
Technical expert for all projects initiated in factory, ensuring compliance to various Nestle internal as well as regulatory (FSANZ) standards.
Delivered 100% elimination of product-specific quality issue, resulting to 3x increase of NPD product range of in-cup desserts for key Customer, winning back Customer trust
Delivered specific-cost reduction activities on analytics and lab consumables increasing QA lab budget 2x more on annualized quantity of tests at same budget per annum
Successful re-certification of FSSC 22000 under SGS for factory (May 2017); moved Subway Audit compliance up to Generally meets (from Partially Meets, in Dec. 2015)
Customer-centric approach for Subway Global standards and Jenny Craig on QA aspects of NPD (Bakery and Beverage category)
Delivered compliance in Ice-blended beverage line with validated CIP and check weigher solution (and AQS) to deliver >200 tons of good product and reduced over-fill (Cost saving)
Regional Food Safety Manager
Nestle Middle East FZE
07.2011 - 06.2015
People Leader for 10 dotted-line reports and 2 direct reports across Nestle Middle East (NME) Market in this role; across 4 NME-owned manufacturing sites; and supporting all External Manufacturing sites across 13 countries of NME market
Sets and align Food Safety Operational Master Plan with Quality Management and Technical Division’s key priorities, with specific drivers and effective measures to ensure delivery of results in sustained Food Safety and Compliance across Value Chain.
Leads the market Hygiene and Food Safety Stream and ensures an active hygiene network from factories in the market (hygiene/food safety function) linked with external experts’ pool (NQAC, PTC, R&D, NRC/QS & Center);
Assesses & Verifies Contract Manufacturers of Nestlé Middle East on compliance to NFSMS requirements and applicable Nestec Instructions.
Ensures proper implementation of FSMS through market verification audits for successful ISO 22000 & FSSC 22000 requirements and certification, successful passing of factories in NGA, HACCP & Allergen management validation & verification.
Category Quality Business Partner for Nestle Nutrition and Nestle Professional Global BU
Nestle Global Quality Award: Market Project Leader- Lighthouse Factory Status for NDM KITKAT Plant (for PRP & HACCP) completed and status awarded by CO-QM October 2016 (Switzerland, Head Office);
Project Sunshine of SBU Dairy- NME with COMAN (for RTE-NIDO UHT Milk); QM E&T Pillar Lead for NME Technical Division leading Coaching & Quality Competency Building; Prepares factories for NGA audit- achieving Satisfactory and Good Audit ratings (in NME);
Experienced in SAP-Globe implementation and transition of QAZVIN Factory from paper-based operation to SAP ‘GO Live’ 2012; HACCP & Food Safety subject matter expert (SME)
Key technical project member of Greenfield site (Project Oryx), the second factory in Dubai (Al Maha factory); contingency projects during Syria War escalation for NDM & QAZVIN site
Technical consultant for standardization of Nestle Professional Service Centres
Developed and trained more than 10 hygienist, food safety and quality specialists
Senior EHS Officer, Food & Health
PORTS, CUSTOMS & FREEZONE CORP.; TRAKHEES- ESEHS FOOD & HEALTH Department
11.2007 - 06.2011
Environment, Health and Safety (EHS) is the Regulatory arm of Trakhees-Ports, Customs & Free Zone Corporation (PCFC) that controls, regulates and enforces rules and regulations related to all aspects of Environment, Health, Safety
Its jurisdiction is diverse mix that includes Dubai World Business Units such as DP World, JAFZA, Techno Park, Nakheel, Limitless, Dubai Maritime City (DMC), Dubai Multi Commodities Centre (DMCC) and Istithmar
Currently, the scope of previously Food & Health Department are divided as: Licensing, Permits Section, Free Zone Industrial Operations; Retail & Commercial Section
Responsibilities: Team Leader (with 20 direct reports of EHS Senior & Officers), responsible for over-all operations of the Food & Health Dep’t
Across JAFZA & Dubai World Project jurisdictions- with full Regulatory function and roles, namely:
(1) New License Application, Activity Amendment, Plot Allocation Reviews
(2) Drawing Reviews (EHS BP-NOC Issuance)
(3) Consolidation of Over-All Monthly Reports for Department
(4) Development of Food and Health Gov’t
Regulations and Guidelines
(5) Development of Standard Operating Procedures and Policies
(6) Department Representative for QIMS (ISO 19001, 14000 & 18001)
(7) Client & Management Meetings and other Official Correspondences.
Key technical officer for all approvals for multi-national companies operating in Dubai Free Zone jurisdiction i.e. Nestle, MARS, KRAFT, Al Khaleej Sugar, Chaloub Group, etc.
Lead IT solution for Field Officers and Inspectors using hand-held inspection tools
Lead transition from paper-based drawing review approvals to Electronic submission, review and approvals; decreasing turn-around time and increased customer satisfaction
Member of team who introduced Food Code for Free Zone companies in 2008
Member representative to Dubai Health Authority (DHA) in drafting regulations for Healthcare facilities across Emirate of Dubai
Awarded with Honesty in Public Service, by EHS Food and Health Department in 2010
Education
MBA - International Trade
Masters of Business Administration
Deakin University
Master of Science - Biology
De La Salle University
Manila
04.2004
Bachelor of Science - Biological Sciences
University of The City of Manila
Manila
03.2000
Skills
Strategic Leader through constant risk identification, management and communication; with clear master plan and pragmatic execution
Customer- and Consumer-centric quality leader, constantly putting consumer value at core of process
Highly-effective people leader focused on fostering embedded quality and food safety culture in organization
Continuous Improvement expert from lean concept application, to use of tools and processes on Integrated Lean 6 Sigma (IL6S) or Total Performance Management (TPM) initiatives
Experienced Coach and Mentor, focused on talent succession and people development
Leader supporting and cultivating automation and digitization, embracing concepts of factory of future
Experienced leader on issue round table, crisis management, resolution and sharing of learning across business
Food Safety, Quality and Hygiene expert with deep understanding of processes and hands-on approach on leading and directing various stakeholders
Certification
IRCA-Certified FSSC 22000 Lead auditor
Timeline
ANZ BU Quality Assurance Manager
Mondelēz International (MI)
06.2023 - Current
Quality Assurance Manager/Lead
Mondelēz International (MI)
06.2020 - 06.2023
National Hygiene & Sanitation Manager
Simplot Australia Pty. Ltd. (SAPL)
06.2018 - 06.2020
Quality Assurance Manager
NESTLE OCEANIA- Nestlé Australia Ltd.; Nestlé Professional
07.2015 - 01.2018
Regional Food Safety Manager
Nestle Middle East FZE
07.2011 - 06.2015
Senior EHS Officer, Food & Health
PORTS, CUSTOMS & FREEZONE CORP.; TRAKHEES- ESEHS FOOD & HEALTH Department