Joseph Boulos
Waitara,Australia
Summary
work to help me learn my new role. Knowledgeable and dedicated customer service professional with extensive experience in Customer Service industry. Solid team player with outgoing, positive demeanour and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
33
33
years of professional experience
Work History
Office Administration Assistant
Jigsaw Frenchs Forest
11.2022 - 02.2024
- Scanning, file management, data entry and quality control of client documents
- Enhanced office efficiency by streamlining administrative processes and implementing new organizational systems.
- Improved client relations through timely and courteous communication, addressing inquiries, and resolving issues promptly.
Storeman and Packer
Pack & Send Marsfield
12.2020 - 05.2021
- Making up flat packed boxes
- Wrapping goods in protective material
- Cleaning.
Stock Replenisher
Chemist Warehouse Hornsby
08.2019 - 12.2019
- Unpacking boxes and correctly placing stock on shelves
- Front facing items and returning incorrectly located items to their correct location
- Cleaning, sweeping the floor, general store presentation
- Enhanced inventory accuracy by conducting regular stock audits and updating records accordingly.
- Collaborated with sales associates to ensure optimal product placement and visibility on store shelves.
Storeman
Little Bird Electronics
11.2018 - 01.2019
- Making up flat-packed boxes
- Packing electronic components into boxes to make kits
- Enhanced inventory accuracy by consistently maintaining organized and up-to-date records of all stock items.
- Streamlined warehouse operations for increased efficiency through regular assessments and improvements to the organizational layout.
Store Assistant
Najjar Supermarket
01.2011 - 07.2011
- Improved customer satisfaction by providing exceptional service and addressing concerns promptly.
- Increased store efficiency by maintaining accurate inventory records and restocking merchandise as needed.
- Enhanced store appearance by creating visually appealing displays, ensuring cleanliness, and organizing products for easy accessibility.
- Managed efficient cash register operations.
Delivery Assistant
Home Appliances
01.1996 - 01.1997
- Assisting with deliveries of home appliances to other stores and customer service.
- Enhanced delivery efficiency by optimizing routes and utilizing time-management skills.
- Improved customer satisfaction by providing timely and accurate deliveries, maintaining a professional demeanor.
- Ensured proper handling of packages, preventing damages during transit.
Kitchen Hand
Jean Claude Restaurant
01.1991 - 01.1997
- Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
- Streamlined kitchen operations by efficiently handling multiple responsibilities simultaneously under pressure.
- Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
Education
Certificate II in Printing -
Ultimo TAFE
01.2022
Various Certificates I and II in English & writing -
St Leonards TAFE
01.2018
Graphic Design & Programming -
The Beirut Institute
01.2005
Skills
- Presentation Creation
- Calendar Management
- Expense Reporting
- Document Preparation
Timeline
Office Administration Assistant
Jigsaw Frenchs Forest
11.2022 - 02.2024
Storeman and Packer
Pack & Send Marsfield
12.2020 - 05.2021
Stock Replenisher
Chemist Warehouse Hornsby
08.2019 - 12.2019
Storeman
Little Bird Electronics
11.2018 - 01.2019
Store Assistant
Najjar Supermarket
01.2011 - 07.2011
Delivery Assistant
Home Appliances
01.1996 - 01.1997
Kitchen Hand
Jean Claude Restaurant
01.1991 - 01.1997
Certificate II in Printing -
Ultimo TAFE
Various Certificates I and II in English & writing -
St Leonards TAFE
Graphic Design & Programming -
The Beirut Institute
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