Joseph Brookes

- In charge of taking calls and bookings, keeping the shop tidy and making sure the whole system runs smoothly without fault.

- Continually stocking the buffet with food and beverages to reach customer needs and satisfaction.

- Remained calm and poised when dealing with difficult customers or during busy shifts.

- Overseeing the thorough cleaning of cookware, glassware and serving dishes in order to maintain hygiene standards.

- Worked well in busy kitchen settings.

- Greeting customers, offering assistance with selecting clothing and merchandise.

- Providing service with a smile, offering courteous, helpful advice to best meet customers needs.

- Fostered positive relationships with customers to enhance loyalty and retention.

- Achieved sales target as set by managament.

- Assistant customers with menu selections, offering knowledge and personal knowledge recommendations to build rapport.