Joseph Buckman
East Corrimal,NSW
Summary
Successful Front of House Team Member with extensive restaurant experience. Flexes easily between different positions to meet demand. Customer-savvy Front Of House member accustomed to demanding work with little downtime. Dedicated team player with demonstrated training and problem-solving abilities. Excellent interpersonal and time management skills. Reliable worker brings attention to detail and time management abilities to successfully multitask in fast-paced environments. Focused worker assists fellow employees in completing tasks. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Front of House Team Member
Australian National Maritime Museum
2018.05 - Current
- Established welcoming atmosphere by greeting each guest warmly.
- Maintained tidy and organized work area to preserve aesthetics and support cleanliness and quality standards.
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Investigated and resolved customer inquiries and complaints quickly.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Responded proactively and positively to rapid change.
Education
High School Diploma -
Woonona High School
Woonona, NSW09.2017
Skills
- Brand Loyalty
- Operational Efficiency
- Maintaining Clean Work Areas
- Billing and Payment Processing
- Member Support
- Customer Engagement
- Constructive Feedback
- Training Junior Team Members
- Cash Control
- Phone Inquiries
Timeline
Front of House Team Member
Australian National Maritime Museum
2018.05 - Current
High School Diploma -
Woonona High School
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