Joseph Clifton
Norman Gardens,QLD
Overview
17
17
years of professional experience
1
1
Certification
Work History
Owner
Self Employed
Rockhampton, QLD
26/8/98 - Current
- Maintained accurate records of all vendors and their contracts.
- Negotiated pricing and terms with vendors.
- Ensured compliance with relevant regulations and laws governing vendor relationships.
- Managed day-to-day communications with multiple vendors.
- Facilitated payment processes for approved invoices from vendors.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Produced sales documents, finalised deals and filed records.
- Operated register, handled cash and processed credit card transactions.
- Stock managment.
- Analyzed customer needs and preferences to recommend appropriate products.
- Greeted incoming customers and provided sales and service.
Manager
Bernie's Pie Shoppe
Rockhampton, Qld
09.2020 - 07.2023
- Coached, mentored and trained team members in order to improve performance.
- Provided leadership during times of organisational change.
- Assessed team member's skillsets and assigned tasks accordingly.
- Implemented new technologies to streamline operations, reduce costs, and improve customer service.
- Analyzed customer feedback data to develop action plans for improving services offered.
- Negotiated contracts with suppliers regarding delivery dates, payment terms and product specifications.
- Performed administrative tasks such as scheduling employee shifts, preparing payrolls and managing customer complaints.
- Maintained inventory of supplies, ingredients and equipment used in the production process.
- Provided detailed product information to customers, including features, prices, and availability.
- Resolved customer complaints and inquiries in a timely manner.
Treasurer (Volunteer)
Table Tennis Queensland
Brisbane, Qld
03.2007 - 03.2021
- Developed and implemented policies to ensure responsible fiscal management.
- Monitored and maintained financial records, including budgets, investments, and expenditures.
- Prepared monthly bank reconciliations and general ledger entries.
- Analyzed financial data to identify potential areas of cost savings.
- Advised on investment strategies for long-term capital growth.
- Assisted with the preparation of annual budget reports and forecasts.
- Reviewed accounts payable and receivable activities to ensure accuracy of financial transactions.
- Managed cash flow forecasting activities in accordance with organizational goals.
- Coordinated audits and participated in external audit process reviews.
- Maintained compliance with all applicable federal, state, local regulations regarding finance operations.
- Created detailed financial statements for board review.
- Researched and resolved discrepancies related to accounts receivable and payable issues.
- Conducted risk analysis to identify potential areas of non-compliance or fraud.
- Investigated variances between actual expenses vs projected budget results.
- Developed systems for tracking income sources and expenses incurred by the organization.
- Evaluated financial information to determine present and future financial performance.
- Reconciled accounts with statements and invoices on monthly basis, investigating and resolving discrepancies to maintain records accuracy.
- Reviewed and evaluated banking fees, credits and investment options to increase potential returns.
- Oversaw administrative staff to enforce proper procedures for purchasing and payment.
- Implemented new procedures to improve internal controls over finances.
- Prepared monthly reports summarizing organization's financial position.
- Provided strategic leadership to advise executive team on liquidity needs, investments and capital and debt management.
- Oversaw financial reporting, accounts payable and receivable, asset coordination, account management and budgets.
- Produced financial reports and audit documentation to facilitate internal and external auditing.
Education
Year 12
Emmaus College
Rockhampton, QLDBachelor of Business (Accounting)
Central Qld University
Rockhampton, QLDSkills
- Cost Control
- Revenue Generation
- Demand Forecasting
- Regulatory Adherence
- Investment Guidance
- Financial Control
- Bookkeeping
- Inventory Oversight
- Problem Anticipation and Resolution
- Customer Engagement
- Complaint Handling
- Deal Negotiation
- Customer Relationship Building
Certification
Qld Working with Children Clearance - Card Number 952935/3 Expiry 15 Mar 2026
Accomplishments
- International Umpire - Table Tennis since 2001
- National Referee - Table Tennis since 2013
- Umpired at the 2006 Commonwealth Games in Melbourne. Assistant Umpire Gold Medal Match - Para Women's Singles
- Life Membership Table Tennis Queensland awarded 2021
Referees
- Mr Jason Walsh; Table Tennis Queensland CEO - 0405 422 445, jason.walsh@uqconnect.edu.au
- Mr Mel Slade; President Rockhampton Harness Racing Club - 0418 620 180, mel.slade@hotmail.com
- Mr Allan Clarke; President Rockhampton Table Tennis Club - 0417 474 898, apclarke123@optusnet.com.au
Affiliations
- Play Table Tennis 1989 to Current Day
Timeline
Manager
Bernie's Pie Shoppe
09.2020 - 07.2023
Treasurer (Volunteer)
Table Tennis Queensland
03.2007 - 03.2021
Owner
Self Employed
26/8/98 - Current
Year 12
Emmaus College
Bachelor of Business (Accounting)
Central Qld University
Qld Working with Children Clearance - Card Number 952935/3 Expiry 15 Mar 2026