Joseph Hitchcock, MSc

•Contributed to translational neuroscience research targeting genetic therapies for Spinal

• Independently Conducted molecular research on the developmental effects of gene therapy using a genetically engineered Spinal Muscular Atrophy (SMA) mouse model.

• Performed tissue dissection from SMA mouse models, followed by RNA/protein extraction and qPCR analysis.

• Ran RTqPCR, immunoblotting via WES, histological preparation, and imaging to generate original experimental data.

• Maintained precise lab records and contributed to experimental troubleshooting and weekly team meetings.

• Designed and conducted a lab-based experiment, including ethical approval, participant recruitment, task coding, data collection, statistical analysis, and scientific write-up. (Grade 78)

• Closed over $500K in high-value B2C sales through in-home consultations and tailored energy solutions.
• Translated complex technical information into clear, value-driven pitches to drive informed buying decisions.
• Built trust quickly with diverse clients, using consultative sales and objection handling to consistently exceed targets.
• Coordinated cross-functionally with technical teams to ensure smooth post-sale delivery and high customer satisfaction.
• Managed the full sales cycle: from lead generation to the maintenance of strong follow-up and client support to drive referrals and long-term loyalty.

Additional Professional Experience

• Processed more than 100 calls each day, handling service questions and upselling warranty options.
• Earned accolades for consistently exceeding KPIs and achieving high CSAT results across various channels.
• Project Liaison & Carpenter – Titan Garden Buildings, UK (2019–2024)
• • Managed over 100 construction projects, liaising with customers, and ensuring timely delivery and satisfaction. • Led teams of up to 10, maintained safety standards, and resolved onsite challenges independently.
• Bartender – Thieves’ Kitchen / The Peahen, UK (2021–2023)
• Delivered fast-paced service during peak hours, driving revenue, and training new team members.
• Direct Support Professional – Camp Pa-qua-tuck & Camp Puh-tok, USA (2018–2019)
• Provided one-on-one care for children and adults with special needs; awarded 'Counselor of the Year' in 2019.