Summary
Overview
Work History
Education
Skills
Timeline
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Joseph Hoffman

Mudjimba,Queensland

Summary

My Name is Joseph hoffman, Im 27, living in Mudjimba on the Sunshine Coast and highly passionate about playing an integral role in supporting the lives of others across all ages and backgrounds.

While my previous experience resides heavily in Hospitality and Film Production, individual support is an avenue I see great potential in leading to a long and successful career, that of which I've begun through undertaking the certificate 3 in Individual support.

Following a major injury sustained in a shark bite (July 2021), I've spent the last two years recovering both physically and mentally to a point where I'm ready and eager to return to the workforce, with a primary goal of fostering an excellent quality of life in others while supporting their growth and encouraging progress through my own lived experience.

Im highly motivated to start as soon as possible and would love an opportunity to share in depth the human qualities I believe would be an invaluable resource in supporting the lives of those who need it most.

Im highly flexible with hours, have my own vehicle and recently both CPR & First Aid.


Feel free to contact me about any of the information provided on my mobile at anytime.


Overview

5
5
years of professional experience

Work History

Unit Coordinator

S.K. Productions
04.2019 - 06.2021

Ordering & maintaining efficient delivery and volume of craft services for 100+ staff daily


Identified and facilitated resolutions to logistical operational problems independently, collaborating with Unit manager resolving complex issues surrounding tight margins and impromptu changes of locations & time.


Onboarding new hires

Bar Manager

Three Blue Ducks
09.2018 - 04.2019
  • Closed out registers and prepare and submit nightly reports at close of business.
  • Maximized customer service by training staff, overseeing operations, liaising with security toward the deescalation of potentially volatile interactions and situations between patrons
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.

Head Barista

Bay Leaf Cafe
07.2016 - 09.2018
  • Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
  • Monitored customer feedback to improve barista performance and customer service.
  • Trained, scheduled, and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.
  • Created new training guidelines, and provided staff orientation and training.

Education

No Degree - Certificate 3 Individual Support (disability)

Collaboration Learning
Online
07.2024

Skills

  • Inventory Supply
  • Staff Scheduling
  • Department Collaboration
  • Workflow Coordination
  • High proficiency across entire Microsoft Suit

Timeline

Unit Coordinator

S.K. Productions
04.2019 - 06.2021

Bar Manager

Three Blue Ducks
09.2018 - 04.2019

Head Barista

Bay Leaf Cafe
07.2016 - 09.2018

No Degree - Certificate 3 Individual Support (disability)

Collaboration Learning
Joseph Hoffman