Joseph Kim (김민석)
Pallara,
Summary
Seasoned Store Manager specializing in management of retail locations. Polished professional skilled at training employees on exceptional customer service etiquette and sales techniques. Gifted in overseeing all facets of customer-facing and back-end operations.
Overview
5
5
years of professional experience
Work History
Store Manager
Unimart Asian Grocery
09.2021 - 11.2023
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Traveled to store locations to review product mix, obtain feedback and share information.
- Conducted market research to identify customer needs and preferences.
Warehouse Manager
KS QLD
07.2018 - 09.2021
- Completed on-time deliveries by choosing best and most efficient routes.
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
Education
High School Diploma -
Dongkang University
South Korea02.2012
Skills
- Customer Service
- Problem-Solving
- Retail Inventory Management
- Customer Relations
- Friendly and Positive
- Store operations
Languages
English
Professional Working
Korean
Native or Bilingual
Visa Status
Permanent Resident
Timeline
Store Manager
Unimart Asian Grocery
09.2021 - 11.2023
Warehouse Manager
KS QLD
07.2018 - 09.2021
High School Diploma -
Dongkang University
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