Joseph Kitson
Chippendale,NSW
Summary
A hardworking employee enthusiastic to transfer sales and retail skills to the outdoors field and work in a business that in eco-conscious and demonstrates progressive and values that align with my own.
I find meaning in pursuing opportunities to learn new skills and contribute to group success. Through experience in sales and customer service I have continued to develop problem-solving abilities and communication abilities.
Overview
5
5
years of professional experience
Work History
Market Stall Manager
Aristotelis Ke Anthoula Wines
08.2023 - Current
- Manage inventory restock and stall opening and closing procedures at the Carriageworks markets
- Push sales through face to face sampling and discussions about the product.
- Involved in working alongside owners in larger wine events.
Sales Representative
Single O
02.2023 - 10.2023
- Built relationships with business owners that led to successful partnerships.
- Managed wholesale customer accounts to secure customer satisfaction and repeat business.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Managed regional territory ACT and Canberra as well as Sydney.
Barista
Single O
09.2021 - 02.2023
- Delivered excellent customer service to support company reputation and patron satisfaction.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
- Helped management keep adequate supply on hand by notifying of shortages.
- Processed payments with focus on accuracy and correct cash-handling procedures.
Sales Assistant
Surf Dive N Ski
09.2018 - 02.2019
- Assisted customers with prompt and polite support in-person and via phone.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff
Education
Bachelor of Sustainability & Environment -
University of Technology
Sydney, NSWBachelor of Arts - Archeology
University of Sydney
Sydney, NSW11.2026
Skills
- Customer Relationship Management
- Opening and Closing Procedures
- Retail Transactions Processing
- Reaching Goals and Performance Targets
- Passion for Outdoors and Exploration
Timeline
Market Stall Manager
Aristotelis Ke Anthoula Wines
08.2023 - Current
Sales Representative
Single O
02.2023 - 10.2023
Barista
Single O
09.2021 - 02.2023
Sales Assistant
Surf Dive N Ski
09.2018 - 02.2019
Bachelor of Sustainability & Environment -
University of Technology
Bachelor of Arts - Archeology
University of Sydney
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