FOH Team Member
ACP Group (DR Morse & Bodriggy)
02.2015 - 09.2022
- Calculated billings and provided receipts to customers, delivering proof of transaction.
- Trained new staff in front-of-house procedures, customer relations, and cleaning.
- Monitored food quality and freshness throughout day.
- Reset tables between guests by restocking low items and wiping down surfaces.
- Distributed food to waiters and waitresses to serve to customers.
- Processed customer payments and balanced cash drawers.
- Served and assisted diners by carrying plates of food, taking and delivering beverage orders and refilling glasses.
- Utilised POS system to receive and process food and beverage orders.
- Helped guests at tables when in need of assistance.
- Established welcoming atmosphere by greeting each guest and present them with menu's and beverage list
- Answered customers' questions, recommended items, and recorded order information.
- Demonstrated knowledge of menu items and corresponding ingredients.
- Pack down and set up of venue and bars
- Cleaning of bathrooms and service areas
- Stocking shelves and bars