Summary
Overview
Work History
Education
Skills
Certification
Hobbies
Languages
Closing
Timeline
Generic

Joseph Kuhlmann

Ferntree Gully,VIC

Summary

Proven team member and effective supervisor at Rebel Sport, adept in service and deep in knowledge and passion of sport and activities. Demonstrated excellence in sales and customer service, ensuring operational efficiency and financial accuracy. Skilled in cash handling, with a track record of resolving customer concerns swiftly, enhancing service quality and returning customers.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Shift Supervisor

Rebel Sport
11.2022 - Current
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed store closing procedures and balanced tills.
  • Managed cash handling procedures, maintaining accuracy in financial transactions.
  • Responded to and resolved approximately 20 customer questions and concerns per shift.
  • Helped store management meet standards of service and quality in daily operations.
  • Progressed from casual team member to shift supervisor in around 14 months showing career progression skills.

Cafe Worker

Jamaica Blue
05.2022 - 04.2023
  • Maintained a clean and organized café environment, adhering to health and safety regulations.
  • Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
  • Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
  • Handled high-pressure situations calmly while multitasking effectively to maintain optimal productivity between 3 to 4 customers.
  • Spent up to 40 hours a week dealing with all kinds of people and effectively managing the unsettled and volatile customers.

Education

High School Diploma -

St Andrews Christian College
Wantirna South, VIC
11.2021

Skills

  • Employee Training
  • Workplace Safety
  • Staff Management
  • Customer-Oriented
  • Cash handling expertise
  • Deep knowledge of footwear, football and other sports
  • Clear and articulated communication
  • Passion for getting people outside and active

Certification

  • Responsible Service of Alcohol
  • 'I am Here' ambassador - mental health advocate
  • Level 3 and 4 soccer referee


Hobbies

  • Sport (soccer, basketball, AFL, NFL)
  • Collecting and researching football boots
  • Caring for my father
  • Going on runs and hikes
  • Spending time at the beach with loved ones

Languages

Korean
Full Professional

Closing

To whom it may concern, thank you for taking the time of day to read my resume. I am constantly trying to do new things and learn and soak up as much information as possible, so I would absolutely welcome any sort of exposure to your organization or company. I look forward to hopefully hearing from you in the near future. 


Joseph Kuhlmann

Timeline

Shift Supervisor

Rebel Sport
11.2022 - Current

Cafe Worker

Jamaica Blue
05.2022 - 04.2023

High School Diploma -

St Andrews Christian College

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Joseph Kuhlmann