Joseph Large
Brisbane,QLD
Summary
Dynamic Sales Team Manager with a proven track record at Smart Energy Group, enhancing sales revenue through strategic planning and effective leadership. Skilled in data-driven decision making and sales coaching, I excel in building relationships and exceeding sales quotas. Achieved significant customer satisfaction by implementing innovative sales strategies and fostering professional growth within teams.
Overview
1
1
year of professional experience
Work History
Sales Team Manager
Smart Energy Group
02.2024 - Current
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Planned and directed staff training and performance evaluations.
- Conducted regular performance reviews, identifying areas of improvement and providing guidance for professional growth.
- Reduced customer complaints by addressing issues promptly and implementing corrective measures to prevent recurrence.
- Implemented sales tracking systems to monitor individual and team progress towards achieving set targets.
- Increased sales revenue by implementing new strategies and motivating the team through effective leadership.
- Enhanced customer satisfaction levels by consistently monitoring team performance and providing constructive feedback.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Implemented systems and procedures to increase sales.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Handled customer complaints and reviews for a team of 15+ members quickly and professionally to maximize positive outcomes.
Skills
- Data-driven decision making
- Sales coaching
- Sales team training
- Verbal and written communication
- Relationship building
- Goals and performance
- Sales operation
- Rapport and relationship building
- Sales operations
- Goal setting
- Sales strategy development
- Prospecting skills
Accomplishments
- Managed the "Selling Machines" award winning sales team at Smart Energy Group.
- Supervised team of 15+ staff members.
- Resolved product issue through consumer testing.
- Created a comprehensive training program for all sales team members.
Timeline
Sales Team Manager
Smart Energy Group
02.2024 - Current
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