Joseph Lloyd
Summary
Customer-driven professional with extensive experience as a Barista at Jibbi & Co, excelling in high-quality coffee preparation and on floor leadership. Highly committed to delivering outstanding customer experiences, with a core belief that a great experience starts the moment a customer steps through the front door.
Overview
7
7
years of professional experience
Work History
Barista/Front of House Team Leader
Jibbi & Co
01.2024 - 02.2025
- Extensive experience in operating and dialing in high volume coffee machines, to create a wide range of coffees, including speciality beverages.
- Operated the Cafe independently 4 days a week without issues.
- Responsible for handling all day-to-day functions, and guiding numerous staff with varying experience and skill levels throughout the shift.
- Training various staff members on the coffee machine, and in other areas of the Restaurant.
Restaurant Manager
McDonalds
06.2018 - 01.2024
- Oversaw a team of upwards of 15 other Shift Supervisors,and 160 other staff members.
- Interviewed, selected, trained 100 new staff over the course of 1 year.
- Responsible for all compliance of the restaurant, from general safety, food safety, and various other levels of compliance.
- Tracked daily sales transactions and various costs for accurate and updated profit projections.
- Managed payroll, timekeeping, and paperwork for new hires and terminations.
- Calculated inventory and ordered appropriate supplies.
- Motivated staff to perform at peak efficiency and quality.
Skills
- Latte art
- Efficient
- High quality control
- Strong interpersonal skills
Accomplishments
- Won Gold Standard award in 2019, an award that is peer voted amongst a group of Restaurant Managers across Australia (30 Candidates)
- Attended a Leaders conference in both Dubai and Las Vegas as a McDonald Restaurant Manager in recognition of high performance
- Was awarded Outstanding Future Leader in 2018 (top 5% of Managers across South Australia)
Timeline
Barista/Front of House Team Leader
Jibbi & Co
01.2024 - 02.2025
Restaurant Manager
McDonalds
06.2018 - 01.2024
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