Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Joseph Mackillop

Rivervale,WA

Summary


As a university student currently seeking part-time employment, I'm eager to acquire new work skills and contribute positively to the workforce.


With a strong work ethic, I ensure work is my utmost priority by striving to excel in my tasks and follow instructions diligently. My enthusiasm for customer service and creating a positive environment will enhance the workplace atmosphere and satisfy customer needs.


With over five years of experience in customer service, I've developed essential skills crucial for my individual success in the hospitality industry. Additionally, my background in physically demanding roles such as truck loading and glassy/ bar stocking roles has honed my time management, organization, and problem-solving abilities, making me a valuable asset in any work setting.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Bartender/ Glassy

The Voodoo Lounge
06.2024 - Current
  • Responsibly served alcohol to high customer volumes
  • Managed cash handling duties responsibly, ensuring accurate accounting
  • Experience with POS system handling
  • Set up and closed the bar accordingly, prepping garnishes, cordials & mixers, and house ingredients
  • Upsold drink specials
  • Maintained the bars functionality and alcohol stock.
  • Trained staff

Bar Stocker

Perth Bar Staff
11.2023 - 05.2024
  • Contributed to a positive atmosphere through friendly interactions with customers and colleagues.
  • Operated manual pallet jacks, safely relocating heavy merchandise on the sales floor for timely stocking.
  • Performed efficiently under time-crunching or high-pressure conditions.
  • Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
  • Operated in Dynamic, fast-paced environments

Crew Trainer

McDonald's Restaurant
02.2019 - 02.2023
  • Maintained Kitchen Equipment
  • Prepared food and drinks while following safe food handling procedures.
  • Helped and informed crew members on correct policies of the kitchen
  • I also have experience in front area, mainly in assorting orders for customers and preparing drinks


Truck Loader

Woolworths Supermarket
06.2021 - 01.2023
  • Maintained clean and functional warehouse space
  • Responsible for transporting and loading product stock into delivery trucks
  • Assisted in stocking shelves throughout the store and assisting customers in finding items
  • Took inventory of existing and out-of-stock warehouse items.
  • Reviewed and followed computerized work orders to determine quantities and types of products to be shipped.


Restaurant Waiter

Dome Cafe
03.2018 - 10.2019
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Responsible for cleaning the front area, delivering drinks and food to customers
  • Engaging with customers

Education

Bachelor of Engineering( Honours) - Electrical Engineering

University of Western Australia
11.2027

High School Diploma -

Rockingham Senior Highschool
11.2020

Skills

  • Staff Training
  • Customer Service
  • Suggestive selling/ Upselling
  • Teamwork and Communication
  • Supply Restocking
  • Product Organization
  • Cocktail Preparation Proficiency
  • POS system proficiency
  • Working efficiently in high-pressure environments
  • Working efficient Autonomously

Certification

Responsible Service of Alchohol (Administered by the Australian Hotels Association)

Timeline

Bartender/ Glassy

The Voodoo Lounge
06.2024 - Current

Bar Stocker

Perth Bar Staff
11.2023 - 05.2024

Truck Loader

Woolworths Supermarket
06.2021 - 01.2023

Crew Trainer

McDonald's Restaurant
02.2019 - 02.2023

Restaurant Waiter

Dome Cafe
03.2018 - 10.2019

High School Diploma -

Rockingham Senior Highschool

Bachelor of Engineering( Honours) - Electrical Engineering

University of Western Australia
Joseph Mackillop