Summary
Overview
Work History
Education
Skills
References
Languages
Affiliations
Timeline
Generic
JOSEPH MATHEW

JOSEPH MATHEW

Clayton,Australia

Summary

Reliable and enthusiastic team player with 3+ years of experience in retail and customer-facing roles. Skilled in handling fast-paced environments, providing excellent service, and managing inventory. Completed dual Master’s degrees at Monash University. Known for adaptability, strong communication, and a positive attitude. Currently on a Temporary Graduate Visa (subclass 485) with full-time work rights. Looking to bring my energy and dedication to your company as a team member in a customer-focused and safety-conscious setting.

Overview

5
5
years of professional experience

Work History

Volunteer – Student Food Bank Assistant

Monash University
Caulfield, Victoria
02.2024 - 11.2024
  • Assisted in sorting food items, organising shelves, and helping students with collections.

Sales Associate

Sea Wave Electrical
Abu Dhabi, U.A.E
08.2020 - 01.2023
  • Assisted over 30 customers daily with product inquiries and service, ensuring a friendly and helpful environment.
  • Replenished shelves, priced items, and maintained visual standards to drive sales and improve store appeal.
  • Used internal systems to check stock availability and ensured prompt reordering to avoid shortages.
  • Helped new staff adapt by offering hands-on support during training.

Internship Student

Power Economy Trading
Mussafah, U.A.E
11.2019 - 01.2020
  • Handled basic office support tasks, phone enquiries, and customer interaction.
  • Gained experience with product displays and warehouse restocking.

Education

Masters in Management - Management

Monash University
Caulfield, VIC
12-2024

Masters of Global Business - Global Business

Monash University
Melbourne, VIC
12-2024

Bachelor of Arts - Economics

Loyola College
Chennai, India
07.2020

High School Diploma -

Abu Dhabi Indian School
Abu Dhabi, U.A.E
03.2017

Skills

  • Customer Service & Communication
  • Stock Replenishment & Shelf Management
  • POS Operation & Cash Handling
  • Safety Awareness & Manual Handling
  • Team Collaboration & Flexibility
  • Fast Learner with Strong Work Ethic

References

  • Mr Jeslin Jose, Owner and M.D, Sea Wave Electrical Trading, Abu Dhabi, U.A.E, +971 56 4808471
  • Mr Vishwanathan K., Head of Sales/ General Manager, Power Economy, Abu Dhabi, U.A.E, +971 50 6427095

Languages

  • English
  • Arabic
  • Malayalam
  • Hindi

Affiliations

Having lived in Abu Dhabi and now based in Melbourne, I bring a culturally adaptable, well-rounded approach to customer service and teamwork. My experience in retail and store operations, combined with postgraduate qualifications in Global Business and Management, gives me both hands-on and strategic perspectives on how businesses function. I thrive in team environments, enjoy engaging with customers from all backgrounds, and am quick to learn new systems and processes. With a strong work ethic, attention to detail, and the ability to stay calm and helpful under pressure, I am confident I would make a reliable and positive addition to the Coles team. Currently on a Temporary Graduate Visa (subclass 485), I have full-time work rights for the next three years and am committed to contributing consistently and professionally.

Timeline

Volunteer – Student Food Bank Assistant

Monash University
02.2024 - 11.2024

Sales Associate

Sea Wave Electrical
08.2020 - 01.2023

Internship Student

Power Economy Trading
11.2019 - 01.2020

Masters in Management - Management

Monash University

Masters of Global Business - Global Business

Monash University

Bachelor of Arts - Economics

Loyola College

High School Diploma -

Abu Dhabi Indian School
JOSEPH MATHEW