Joseph Micheli
Melbourne
Overview
2026
2026
years of professional experience
Work History
Acoustic Panels Sales Consultant
Acoustic Panels Australia
03.2024 - Current
- Conducted meetings and delivered tailored presentations to architects across Victoria, showcasing product solutions aligned with their upcoming project needs.
- Increased territory sales by building strong relationships with key clients and identifying new business opportunities.
- Contacted new and existing customers to discuss ways to meet needs through specific products and services.
Technology Sales assistant
Officeworks
02.2023 - 03.2024
- Developing the skills and knowledge of co-workers to properly understand how they can help customers with technology
- Utilized in-depth product knowledge to assist customers in selecting the most suitable technology solutions, resulting in a 20% increase in customer satisfaction ratings and a 15% boost in average sales volume.
- Developed personalized product recommendation strategies based on customer needs and preferences, resulting in a 15% increase in customer satisfaction ratings and a 20% increase in sales conversion rates.
Ticket Agent
Ticketek
08.2020 - 02.2024
- Used computerized ticketing systems to process ticket orders accurately and provided customers with detailed itineraries, tickets, and receipts.
- Researched and resolved customer ticketing issues to promote satisfaction. Assisted with development and implementation of new ticketing policies for enhanced service delivery.
- Resolving countless issues and grievances of customers caused by large scale cancellations during Covid.
Professional Development Experience
LCI Consultants
- Documentation of Revit for The Peter MacCallum Cancer Centre
- Data entry using excel
- Markups for plans
Education
Bachelor of Design - Architecture
Swinburne University of Technology
Hawthorn, Vic12.2026
Scholarship - Sustainable Architecture
Swinburne University of Technology
India11.2023
Diploma - Graphic Design
Swinburne University of Technology
Hawthorn, Vic08.2022
Skills
- CAD (Rhino, Revit, Fusion 360, Onshape, Grasshopper, 3d Printing Slicers and Laser cutter software)
- Adobe Suite (Indesign, Illustrator, Photoshop, Lightroom, After effects, XD,)
- The basics (Time management, Problem solving, Teamwork, Public Speaking)
Timeline
Acoustic Panels Sales Consultant
Acoustic Panels Australia
03.2024 - Current
Technology Sales assistant
Officeworks
02.2023 - 03.2024
Ticket Agent
Ticketek
08.2020 - 02.2024
Diploma - Graphic Design
Swinburne University of Technology
Professional Development Experience
LCI Consultants
Bachelor of Design - Architecture
Swinburne University of Technology
Scholarship - Sustainable Architecture
Swinburne University of Technology
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