Joseph Mouawad
Melbourne,VIC
Summary
Dynamic pharmacist with expertise in medication management and patient counseling. Proven ability to enhance customer satisfaction through effective communication and problem resolution. Skilled in clinical data analysis, contributing to improved health outcomes. Committed to maintaining compliance and safety standards while optimizing pharmacy operations.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Pharmacy Assistant
Chemist Warehouse
Melbourne, Vic
08.2023 - Current
- Monitored stock levels of prescription and over-the-counter items to ensure availability.
- Ensured compliance with legal requirements for safe medication dispensing.
- Verified incoming shipments against purchase orders for accuracy in quantity, quality, and price.
- Provided guidance on selection of over-the-counter medications and supplements.
- Adhered to safety procedures when handling hazardous chemicals, including cleaning solutions.
- Organized and maintained patient profiles within the computer system for easy access.
- Processed customer payments using cash registers and debit/credit card terminals.
- Trained new pharmacy staff in procedures and customer service standards.
Survey Researcher
Center for Clinical and Health Outcome (CCHO)
06.2022 - 09.2022
- Conducted market research to inform public health initiatives and strategies.
- Designed surveys to gather relevant data for analysis.
- Analyzed economic data to identify trends affecting public health outcomes.
Public Health Intern
Ministry of Public Health
02.2022 - 05.2022
- Conducted training in Expanded Program Immunization (EPI) at Primary Healthcare Centers affiliated with Social Health Services and Primary Healthcare Department within Ministry of Public Health
Clinical Pharmacist Intern
Hôtel-Dieu de France
09.2021 - 01.2022
- Gained hands-on experience during rotations in cardiology, gastroenterology, pulmonology, psychiatry, and oncology.
Medical Laboratory Intern
Medical center, Dora, Lebanon
Dora, Lebanon
06.2021 - 08.2021
- Executed rotations in molecular biology, hematology, immunology, bacteriology, and parasitology.
Acquired practical knowledge through diverse laboratory experiences.
Analyzed biological specimens to assist in clinical assessments.
Engaged with cross-functional teams to improve diagnostic procedures.
Contributed to research initiatives targeting pathogenic organisms.
Performed laboratory experiments to validate scientific hypotheses.
Pharmacist Intern
Christ-Roi pharmacy
Keserwan, Lebanon
06.2020 - 08.2020
- Counseled patients on optimal drug use, interactions, side effects, and OTC product selection.
- Executed discharge counseling while providing comprehensive patient education.
- Reviewed antimicrobial orders for appropriateness regarding indications, route, dose, and duration.
Pharmacist Intern
Christ-Roi pharmacy
Keserwan, Lebanon
06.2019 - 07.2019
- Ensured patient confidentiality while delivering compassionate communication.
- Facilitated timely processing of prescriptions alongside healthcare professionals.
- Collaborated with pharmacists to train staff on standard procedures.
- Provided guidance on appropriate use of new medications and OTC products.
- Entered and updated patient information in computer systems for accuracy.
- Delivered exceptional customer service at pharmacy drop-off and pick-up counters.
- Engaged in quality improvement projects to optimize pharmacy services and enhance patient care.
Pharmacist Intern
Christ-Roi pharmacy
Keserwan, Lebanon
06.2018 - 07.2018
- Verified refill requests with physicians to manage prescription refills efficiently.
- Assessed potential drug interactions and allergies before dispensing medications.
- Ensured compliance with legal requirements for controlled substances.
- Communicated patient needs effectively with staff members to enhance care coordination.
- Monitored medication stock levels to maintain adequate supply at all times.
- Checked accuracy of dosage forms, directions for use, and expiration dates.
- Demonstrated exceptional customer service skills while interacting with patients.
Education
Master of Public Health -
The University of Melbourne
Melbourne, VIC12-2024
Doctor of Pharmacy -
Saint Joseph University of Beirut
Beirut, Lebanon07-2022
Master of Pharmacology -
Saint Joseph University of Beirut
Beirut, Lebanon09-2021
Skills
- Pharmacology research
- Patient counseling
- Clinical data analysis
- Medication management
- Public health research
- Customer service
Certification
- Overseas Pharmacist Readiness Assessment overseas issued by the Australian Pharmacy Council (APC) in April 2025
- Course in vaccinology and immunisation science issued by the Peter Doherty Institute for Infection and Immunity in Oct 2024
- The fundamentals of digital marketing, issued by Google Digital Garage in June 2023
- Epidemiology: The basic science of public health, issued by the Graduate School at the University of North Carolina at Chapel Hill, in September 2022
- Epigenetic control of gene expression was issued by the University of Melbourne in September 2022
- COVID-19 contact tracing issued by The Johns Hopkins University in July 2022
- First aid issued by the Lebanese Red Cross in June 2022
Volunteer Experience
- Student volunteer, Health Awareness club, 09/01/21, 09/30/22
- Student volunteer, Malta order of France, 09/01/21, 09/30/22
- Student volunteer, Donner sans compter (DSC) - Blood Donation, 09/01/18, 09/30/19
- Team Leader, Lebanese Scouts, 09/01/06, 09/30/18
Projects Awards
- Assessment of the risk of opioid use disorder in the Lebanese population and relationship with chronodisruption, 09/01/21
- Best Poster Award of the 13th Research Day issued by Saint-Joseph University of Beirut, 06/01/22
Languages
Arabic
Native/ Bilingual
French
Native/ Bilingual
English
Native/ Bilingual
Spanish
Limited
Affiliations
- Student volunteer, Health Awareness Club (Sept 2021 – Sept 2022)
- Student volunteer, Malta Order of France (Sept 2021 – Sept 2022)
- Student volunteer, Donner Sans Compter (DSC) – blood donation (Sept 2018 – Sept 2019)
- Team leader, Lebanese Scouts (Sept 2006 – Sept 2018)
Accomplishments
- Research project: Assessment of the risk of opioid use disorder in the Lebanese population and its relationship with chronodisruption, Sept 2021
- Best Poster Award: 13th Research Day, Saint Joseph University of Beirut, June 2022
References
References available upon request.
Timeline
Pharmacy Assistant
Chemist Warehouse
08.2023 - Current
Survey Researcher
Center for Clinical and Health Outcome (CCHO)
06.2022 - 09.2022
Public Health Intern
Ministry of Public Health
02.2022 - 05.2022
Clinical Pharmacist Intern
Hôtel-Dieu de France
09.2021 - 01.2022
Medical Laboratory Intern
Medical center, Dora, Lebanon
06.2021 - 08.2021
Pharmacist Intern
Christ-Roi pharmacy
06.2020 - 08.2020
Pharmacist Intern
Christ-Roi pharmacy
06.2019 - 07.2019
Pharmacist Intern
Christ-Roi pharmacy
06.2018 - 07.2018
Master of Public Health -
The University of Melbourne
Doctor of Pharmacy -
Saint Joseph University of Beirut
Master of Pharmacology -
Saint Joseph University of Beirut
Similar Profiles
Sandra YousifSandra Yousif
Online Operations Coordinator at Chemist Warehouse Head OfficeOnline Operations Coordinator at Chemist Warehouse Head Office
Sharni DohertySharni Doherty
PHARMACY ASSISTANT at Chemist Warehouse RockinghamPHARMACY ASSISTANT at Chemist Warehouse Rockingham
Pann ThitsarPann Thitsar
Pharmacy Assistant at Chemist WarehousePharmacy Assistant at Chemist Warehouse
Thilini Priyanjana FonsekaThilini Priyanjana Fonseka
IT Intern at Chemist WarehouseIT Intern at Chemist Warehouse
Sunny NguyenSunny Nguyen
Team Projects or Group Work at High SchoolTeam Projects or Group Work at High School