Joseph Ndihokubwayo

- Provided outstanding customer service by assisting customers with product selection and inquiries, ensuring a positive shopping experience.
- Managed inventory restocking and organization to maintain a neat and inviting store environment.
- Processed transactions accurately and efficiently at the cash register, handling cash and card payments.
- Collaborated with team members to achieve sales targets and enhance store presentation.
- Developed strong product knowledge to assist customers effectively and promote sales.

- Enforced basketball rules and regulations, ensuring fair play and safety for all participants.
- Managed game flow by determining possession on throw-ins and initiating play after out-of-bounds incidents.
- Conducted equipment checks to guarantee compliance with safety standards and regulations.
- Ensured court safety by inspecting the hoop, backboard, and floor conditions, maintaining a safe environment for players.

- Adhered to all health code guidelines while handling food items, ensuring a safe dining experience.
- Efficiently disposed of waste in compliance with health regulations to maintain a sanitary environment.
- Assisted with food preparation, including washing, cutting, and cooking, while following Food Health and Safety Procedures.
- Maintained cleanliness in kitchen areas by cleaning dishes, pots, pans, and utensils, as well as sweeping and mopping floors.
- Collaborated with cooks to prepare meals, showcasing teamwork and communication skills.

• Described product and service details to customers to provide information on benefits and advantages.
• Resolved customer billing errors by researching issues in system, asking open-ended questions, and determining root causes of problems.
• Provided company information and policies to customers upon inquiry and answered questions via phone, email, or online chat.
• Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
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