Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Joseph Paglia

Illawong,NSW

Summary

Performance-oriented Sales Manager offering exceptional record of achievement over a 42 year career. Accomplished manager with proven leadership abilities, strategic and analytical approach to solving problems, and accomplishing profit and Customer Satisfaction targets. Committed to streamlining procedures while optimizing employee talent.

Overview

26
26
years of professional experience

Work History

New Vehicle Sales Manager

Peter Warren Automotive
01.2010 - 01.2024


  • Maintained a high level of professionalism, setting the standard for all team members to follow.
  • Increased vehicle sales by developing and implementing effective sales strategies tailored to customer needs.
  • Consistently met or exceeded monthly sales targets through diligent monitoring of progress and adjusting tactics as needed.
  • Developed strong relationships with manufacturers to ensure optimal inventory selection and availability.
  • Enhanced customer satisfaction through excellent communication, expert product knowledge, and timely followups.
  • Fostered a collaborative work environment among sales representatives by encouraging teamwork and open communication.

New Car Sales Manager

Dominelli Ford Sutherland
01.1998 - 12.2009
  • Improved overall customer buying experience to safeguard dealership revenue.
  • Spearheaded initiatives aimed at enhancing brand reputation which led to increased visibility in the local market.
  • Improved sales team efficiency by monitoring key performance indicators and providing actionable insights.
  • Mentored junior staff members, cultivating a positive work environment that promoted growth and development within the team.
  • Developed strong relationships with manufacturers, ensuring optimal pricing for dealership inventory.
  • Introduced innovative sales techniques, resulting in higher close rates and improved customer satisfaction scores.

Education

Diploma of Leadership And Management - Leadership And Management-Automotive

Swinburne University of Technology
Melbourne, VIC
11.2019

Skills

  • Competitor Analysis
  • Team Development
  • Deal Closing
  • Data-driven decision-making
  • Customer Relationship Management

Accomplishments

Ford Sales Managers Club Award-2006-2023

Ford Presidents Award-Silver 2022

Ford Presidents Award-Gold 2023

Peter Warren Automotive Manager of the Year Award-Bronze 2016


Timeline

New Vehicle Sales Manager

Peter Warren Automotive
01.2010 - 01.2024

New Car Sales Manager

Dominelli Ford Sutherland
01.1998 - 12.2009

Diploma of Leadership And Management - Leadership And Management-Automotive

Swinburne University of Technology

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Joseph Paglia