JOSEPH PRINCE HEIDEN
Melbourne
Summary
A challenging position that would provide an opportunity to exhibit my technical and managerial abilities. In pursuit of a role to expose my commitment to excellence and dedication.
Overview
18
18
years of professional experience
Work History
Accenture Solutions Private Limited
12.2021 - 03.2025
- Company Overview: Finance and Accounting
- Monitoring Outstanding Balances: Tracking outstanding invoices and identifying potential payment issues
- Follow-up on Overdue Payments: Contacting customers to address overdue payments and resolve any issues
- Managing Payment Disputes: Addressing and resolving any disputes or discrepancies related to invoices or payments
- Recording Payments: Accurately recording payments received and reconciling bank statements
- Generating Accurate Invoices: Creating invoices that are timely, accurate, and compliant with relevant regulations
- Managing Payment Terms: Ensuring that invoices are issued according to agreed-upon payment terms
- Invoice Distribution: Delivering invoices to customers in a timely and efficient manner
- Finance and Accounting
Credit Analyst
Accenture Solutions Private Limited
12.2021 - 03.2025
- Company Overview: Finance and Accounting
- Evaluate Credit Applications: Analyse financial statements, credit reports, and other relevant data to assess the creditworthiness of applicants
- Assess Risk: Determine the potential risk associated with extending credit to a borrower, considering factors like their financial history, repayment capacity, and industry trends
- Make Recommendations: Provide recommendations to lending committees or management on whether to approve loan applications, set credit limits, or extend credit terms
- Monitor Credit Accounts: Regularly review existing credit accounts to identify potential issues, such as delinquencies or changes in financial standing, and take appropriate action
- Prepare Reports: Compile and present reports on credit analysis findings, including risk assessments, credit limit recommendations, and loan performance data
- Stay Updated: Keep abreast of industry trends, regulatory changes, and best practices in credit analysis
- Finance and Accounting
Senior Associate
Hexaware Technologies PVT LTD
09.2020 - 12.2021
- Company Overview: BPO
- Verifying past and present employments for reputed companies in the United States
- Education verification for both High School and Universities
- Running through Criminal background checks for employees who have applied for a job
- Sending out Emails and Fax to HR Departments for the respective companies
- Managing reputed company’s applications sent to us to proceed with the background checks
- BPO
Restaurant Supervisor
Bait Al Zaman International Projects LLC
05.2015 - 02.2020
- Company Overview: Hospitality and Retail
- Handling a total of 5 Restaurants
- Handling a management team of 3 employees and 60 staff in the company where I directly report to the Managing Directors on daily, weekly, monthly reports via excel
- Take responsibility for the business performance of the restaurant
- Organize marketing activities, such as promotional events and discount schemes
- Prepare reports at the end of the shift/week, including staff control, food control and sales
- Create and execute plans for department sales, profit and staff development
- Set budgets or agree them with senior management
- Plan and coordinate menus
- Coordinate the operation of the restaurant during scheduled shifts
- Recruit, train, manage and motivate staff
- Respond to customer queries and complaints
- Hospitality and Retail
Marketing Assistant
Renault Automotive
12.2013 - 05.2015
- Company Overview: Automobile Retail Business
- Organize events for the company to maximize sales and help the sales team achieve the required targets
- Evaluate valuable and profitable events which will help with cost saving and at the same time increase the required sales every month
- Sending and maintaining marketing reports on excel, Activity plans for 6 showrooms in Chennai, maintaining an Integrated Retail Activation towards events completed and keeping a tab on the daily events output
- Give positive results to the top management during the monthly sales & marketing review and goals set each month
- Successively completed around 280 events within a span of 7 months of joining Renault
- Automobile Retail Business
Caliber Point Business Solutions
10.2010 - 05.2013
- Company Overview: BPO
- Verifying past and present employments for reputed companies in the United States
- Education verification for both High School and Universities
- Running through Criminal background checks for employees who have applied for a job
- Sending out Emails and Fax to HR Departments for the respective companies
- Managing reputed company’s applications sent to us to proceed with the background checks
- Taking care of High-Profile Clients which have different rules and requires continued correspondence with the Clients through mail, Fax & Calls
- BPO
- Companies like: HP, Sony Corporation, McDonalds, Abercrombie & Fitch, Amerigroup, Applebee’s, Apple, AT&T Inc., WWE (World Wrestling Corporation), Infosys Group, TCS, Dell, H&R Block, The Home Depot and many other reputed companies background verifications are handled by us
Senior Team Member
Merit Software Services
06.2007 - 10.2009
- Company Overview: Business Process Outsourcing
- Making outbound B2B calls to verify information and list them on directories
- Contact customers to help them list their numbers on DO NOT CALL lists
- Contact construction companies and verifying information on projects completed and in process of completion
- Helping with quality team in identifying errors made on calls by agents
- Coordinating with the Team Leader in generating day end reports in excel to be sent to the management team
- Business Process Outsourcing
- Was Awarded the Best Outstanding Achiever for the year 2007-2008
Education
10th Grade High School -
St.Anthonys Anglo Indian High School
11th & 12th Grade Higher Secondary School -
St.Marys Anglo Indian Higher Secondary School
Bachelor of Arts - Economics
Loyola College
Skills
- Good communication and interpersonal skills
- Knowledge in Computers and its related components
- Good listener
- Effective in decision making
- Operating System: Windows 98 & XP
- MS Office (MS Word, MS Excel & MS PowerPoint)
- DIGITAL MARKETING
- Friendly, positive attitude
- Teamwork and collaboration
- Time management
- Attention to detail
Languages
English
Tamil
Visa
Subclass 300, 1069585881694, unlimited
Personal Information
- Age: 39
- Passport Number: W9439064
- Passport Expiry Date: 05/02/33
- Father's Name: Mr. Rudy Heiden
- Date of Birth: 03/13/86
- Nationality: Indian
- Marital Status: Single
Timeline
Accenture Solutions Private Limited
12.2021 - 03.2025
Credit Analyst
Accenture Solutions Private Limited
12.2021 - 03.2025
Senior Associate
Hexaware Technologies PVT LTD
09.2020 - 12.2021
Restaurant Supervisor
Bait Al Zaman International Projects LLC
05.2015 - 02.2020
Marketing Assistant
Renault Automotive
12.2013 - 05.2015
Caliber Point Business Solutions
10.2010 - 05.2013
Senior Team Member
Merit Software Services
06.2007 - 10.2009
11th & 12th Grade Higher Secondary School -
St.Marys Anglo Indian Higher Secondary School
Bachelor of Arts - Economics
Loyola College
10th Grade High School -
St.Anthonys Anglo Indian High School
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