Summary
Overview
Work History
Education
Skills
Timeline
Generic

Joseph Santi

Pennington SA

Summary

Versatile Operations Manager with a robust background at Pasta Mia, showcasing a proven track record in enhancing turnover and market expansion. Excelled in operations management and team leadership, driving significant improvements in production, sales, and customer service. Expert in implementing efficient processes and fostering employee development, contributing to sustained business growth.

Overview

13
13
years of professional experience

Work History

Operations Manager

Pasta Mia
02.2012 - 12.2024

I managed the business from sales to production for predominately 10 of the 12 years.

We enjoyed yearly increases in turnover and developed into new markets providing diversity to our income streams.

Developing packaging options, managing storage and production, staff management, and responsibility for HACCP

requirements.

Sales into the supermarkets from initial set up to sales on the road, merchandising, tastings, and promotional pricing

are skills I can call on.

Dealing with large wholesale entities on a regular basis from sales to product development when required.

All computer requirements for the business, including our own labelling and barcoding system.

Education

St. Michaels College
Adelaide, SA
1986

Skills

  • Problem-solving
  • Team leadership
  • Operations management
  • Customer service
  • Operations monitoring
  • Decision-making
  • Employee relations and conflict resolution
  • Planning and implementation
  • Staff training
  • Staff management
  • Inventory management
  • Management
  • Performance monitoring
  • Policies and procedures implementation
  • Operations oversight

Timeline

Operations Manager

Pasta Mia
02.2012 - 12.2024

St. Michaels College
Joseph Santi