Joseph Seow Yu Heng
Sydney,NSW
Summary
I am a hardworking and enthusiastic individual with a solid foundation in teamwork and a proactive approach to learning. Finished full-time national service and now exploring part-time job options while attending university in Sydney, Australia. Ready to leverage skills in a dynamic work environment.
Overview
3
3
years of professional experience
Work History
Part-time Teacher
Seedlings World Student Care
Frankel Avenue, Singapore
01.2025 - 01.2025
- Monitored student behavior in classrooms and outside class.
- Collaborated with colleagues to plan lessons that integrate various subject areas into a cohesive unit of study.
- Maintained a safe and orderly learning environment for all students.
- Assessed student performance through tests, quizzes and other assessments.
- Provided individualized instruction to meet the needs of all students.
- Implemented behavior management strategies to maintain classroom discipline.
- Prepared and maintained classroom environments appropriate for student learning and physical, social and emotional development.
- Supervised students throughout day, both in classroom and outside during breaks.
- Built and strengthened positive relationships with students, parents, and teaching staff.
- Managed student behavior in classroom by establishing and enforcing rules and procedures.
- Remained calm and patient in student interactions to support individual growth and development.
Service Crew
Bread & Hearth Cafe
Katong V, Singapore
12.2023 - 04.2024
- Ensured compliance with health regulations by following proper sanitation procedures.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Maintained calm demeanor during high-volume periods and special events.
- Collaborated with team members to ensure efficient workflow and high-quality service during peak hours.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Maintained a clean work area throughout the shift.
- Performed cashier duties such as taking orders, receiving payments, and making change accurately.
- Responded promptly to customer inquiries or complaints in a courteous manner.
- Delivered quality products within specified time frames while adhering to company standards.
- Followed all safety guidelines when handling food and beverage items.
Fire & Rescue Specialist
Changi Fire Station
491 Upper Changi Rd, Singapore
07.2022 - 11.2023
- I served my National Service as a Section Commander at Changi Fire Station.
- Actively participated in drills simulating various types of emergency scenarios.
- Maintained a thorough knowledge of current firefighting techniques, policies and procedures.
- Investigated fires to identify causes and recommend preventive measures.
- Maintained detailed records of daily activities including responses to emergencies, maintenance tasks completed.
- Collaborated with other agencies responding to emergency situations such as medical services or law enforcement.
- Provided leadership and direction in the safe execution of all fire suppression activities.
- Conducted regular inspections of fire apparatus, tools, hydrants, buildings, and other related facilities.
- Responded promptly to medical emergencies such as heart attacks or stroke victims.
- Maintained firefighting equipment, including hoses and ladders, on a daily basis.
- Assisted in responding to emergency calls, assessing situations, and providing necessary medical aid.
- Ensured compliance with applicable laws, regulations, standards and codes governing fire safety operations.
- Inspected vehicles for proper operation prior to use on emergency calls.
- Investigated the causes of fires to determine origin and cause.
- Communicated effectively with crew members while performing tasks under stressful conditions.
Education
BBA - Marketing & Information Systems
University of New South Wales
Sydney, NSW06.2027
GCE A-Levels -
Saint Andrew's Junior College
Singapore12.2021
Skills
- Bilingual in English and Chinese
- Effective communication
- Customer relationship management
- Emergency response
- Team collaboration
- Espresso machine operation
- Problem solving
- Student evaluation
- Critical thinking
- Cultural sensitivity
- Firefighting and safety regulations
- Cooking and latte art
- Cash register operation
- Adaptability and flexibility
Accomplishments
- UNSW Consulting Club Case Competition (Altman Solon), 05/31/25, reached the qualifiers round among 20+ teams Developed in-depth proposals for MAX's expansion into rural Cambodian regions, emphasizing the inclusion of culturally relevant local content
- Section Commander Course, 02/01/22 - 06/30/22, obtained diploma in emergency response, and successfully completed Fire Safety Manager Course
- National School Games, Represented school for 'A' Division boys in Water Polo and obtained 4th position in 2019. Represented school for Badminton for 'B' and 'C' Division boys in Badminton in 2015, 2016, 2017 and 2018.
- Outward Bound Singapore, 04/20/22 - 04/28/22, Successfully completed a gruesome 9-day course of trekking and kayaking.
- Cross Country, Obtained 4th position in whole of school cohort for Cross Country in 2018. Represented house and class for Cross Country Championships in 2019 and 2021 respectively.
- Other Special Events, Obtained 2nd boys' team placing and 3rd mixed' team placing for Water Polo Intra-CCA games in 2021. Represented class for SAINTS Eureka! Rocket building challenge and Sports Carnival in 2019. Represented School at local event 'E2 Cluster games' for Badminton in 2015.
Languages
- English
- Chinese
Hobbies and Interests
- Exercising
- Trying new sports
- Working out
- Playing the piano
- Watching YouTube videos
Personal Information
Date of Birth: 08/14/02
Leadership Experience
- Captain of Water Polo Team, I am dedicated to the sport and am very responsible as a captain. I possess good leadership skills and understand my team members well. I am able to motivate everyone to train together as a team while strengthening relationships between every team member.
- Class Committee Member, I was elected to be part of my class committee by my new classmates due to my ability to adapt well to a new environment and friendly nature.
- Chairman of Badminton CCA, I love playing badminton and was in the Badminton CCA in Secondary School. In 2017, I was elected to become the Chairman of my CCA due to my dedication to the CCA in addition to my superlative skill among my peers in the sport.
Languages
English
Native/ Bilingual
Chinese (Mandarin)
Professional
Timeline
Part-time Teacher
Seedlings World Student Care
01.2025 - 01.2025
Service Crew
Bread & Hearth Cafe
12.2023 - 04.2024
Fire & Rescue Specialist
Changi Fire Station
07.2022 - 11.2023
BBA - Marketing & Information Systems
University of New South Wales
GCE A-Levels -
Saint Andrew's Junior College
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