Joseph Smith

● Taking on an increased responsibility within my role as a fuel consultant. Responsible for maintaining the relationship between us and one of the company's biggest supply contracts, managing over 130+ business accounts a day.

● Learnt how to communicate efficiently with not only other companies and fuel suppliers nationwide, but my team.

● Took over the responsibility of managing online fuel orders, and ensured the teams pricing was representative of profit expectations and KPI’s.

● Liaising with businesses, nationwide farming groups, and domestic buying groups, to ensure that their fuel requirements are met.

● Being able to interpret and understand relevant environmental policies relating to the use of various fuel types.

● Closely working and communicating with a team of transport and logistical professionals.

● Winning Employee of the Month (October 2022) in my 2nd month of employment in the company.

● Completed RDCO training courses to allow me to understand more scientific information about how fossil fuel alternatives and sustainable practices, reduce carbon emissions and carbon footprint.

● Used my training to exceed KPI’s and sales targets comfortably each month.

• Learning how to maintain and manage social media accounts and administrative responsibilities.
• Responding and resolving customer issues and enquiries.
• Managing customer payment schedules and invoicing.