Summary
Overview
Work History
Education
Skills
Timeline
Generic

Joseph Ua

Melbourne,VIC

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

3
3
years of professional experience

Work History

Loader and Unloader

Stride Reinforcement
08.2023 - 03.2024
  • Enhanced loading efficiency by implementing proper lifting techniques and utilizing appropriate equipment.
  • Ensured timely deliveries by consistently meeting deadlines for loading and unloading tasks.
  • Increased warehouse organization by sorting incoming shipments and properly storing materials in designated locations.

Crew Member Trainer

Mcdonalds
02.2021 - 11.2021
  • Trained other employees in customer service, food safety, and performance requirements.
  • Mentored new hires, helping them acclimate to the company culture quickly and efficiently.
  • Set positive example for team members by providing high-quality, efficient service.
  • Improved customer satisfaction rates through consistent monitoring and coaching of crew members.

Education

High School Diploma -

Hallam Secondary College
Hallam, VIC
08.2023

Skills

  • Loading efficiency
  • Shipping and receiving
  • Sorting and Labeling
  • Shipment Processing
  • Time management
  • Motivational Techniques
  • Product Knowledge
  • Customer Service
  • Active Listening
  • Team Development

Timeline

Loader and Unloader

Stride Reinforcement
08.2023 - 03.2024

Crew Member Trainer

Mcdonalds
02.2021 - 11.2021

High School Diploma -

Hallam Secondary College

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Joseph Ua