Summary
Overview
Work History
Education
Skills
Timeline
Generic

Joseph Veramu

Murarrie

Summary

Contract professional equipped with extensive experience in managing administrative tasks, supporting contract lifecycle processes, and ensuring compliance with legal and regulatory requirements. Focused on team collaboration and delivering results through efficient administrative support and adaptability to changing needs. Known for strong organizational skills and attention to detail.

Overview

10
10
years of professional experience

Work History

Forklift Operator (Casual)

Daikin
11.2024 - Current
  • Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
  • Responsible for receiving 700 - 1000 individual air condition products every 1-2 hours and carefully storing them in the proper stock location.
  • Adhere to daily customer pick up and making sure orders are dealt at a timely manner and also sent out correctly while complying with company policy,safety regulation and maintain high level customer service.
  • Reduced loading times for shipping trucks by efficiently organizing and staging pallets.

Dock Controller (Team Leader)

Teys Australia
10.2022 - 11.2024
  • Led a high performing team in a fast paced environment, ensuring efficient loading of 17,000 boxes each shift.
  • Conducting quality inspections of pallets, truck and load, ensuring compliance with company standards and regulation
  • Strictly adhered to Work Health and Safety regulations, ensuring a safe work environment
  • Operated forklifts safely and efficiently, following safety protocols
  • Conducted weekly site safety inspections, identifying and reporting potential hazards
  • Represented workers in addressing workplace safety concerns, ensuring prompt resolution
  • Managed team breaks and work load rotations to maintain productivity and team well-being
  • Proficient in using RF Scan Gun, iLeader system, and Uniworks system for inventory management and data entry
  • Maintained accurate records and completed required paperwork to support operational needs


Pool Trade Assistant/Pool Building

Cityscapes Pools & Landscapes
01.2021 - 10.2022
  • Supervise job sites making sure the work follows the Job Scope, Pool Plans and Word Health Safety Regulation.
  • Assisted in inventory management, keeping track of supplies to avoid project delays.
  • Assisted in electrical installations, general labour work, enhancing building functionality and safety.

Rental Service Officer & Vehicle Service Agent

Europcar Mobility Group
03.2018 - 01.2021
  • My role started off at the Sydney Airport branch in a high paced team environment
  • Later transferred to the Wollongong branch where I ran the branch on my own.
  • Highly customer service based. Managed all customer booking for the branch, processing around 30 - 50 customers daily.
  • Studied each vehicle and its benefits to assist me in offering and selling a rental vehicle that best suits the customer needs
  • Key Achievement: I exceeded the Wollongong station target 6 months consecutively (9 months in total) and 5 times at the Sydney Airport branch
  • In Sydney my upsells increased by 13.1%, I placed 2nd in upsell from September to November and was ranked 2nd overall in November for highest KPI score
  • Ranked highly in my customer service in NSW and my customer service skills have been recognised by overseas branches including the Paris where I was invited to join the Europcar Worldwide Ambassador Team

Billing/Contract Administrative Assistant

B2B Technologies
01.2017 - 03.2018
  • Assisted in the preparation and processing of invoices for clients, ensuring accurate billing and timely submission in accordance with contractual terms.
  • Maintained and updated contract records, ensuring compliance with company policies and legal requirements.
  • Coordinated with internal departments and external clients to resolve billing discrepancies and address contract-related inquiries.
  • Supported the review and drafting of contracts, ensuring alignment with company standards and customer expectations..
  • Prepared and maintained reports on billing activities and contract status for management review.
  • Collaborated with the finance team to ensure the accurate recording of payments and accounts receivable

Office Assistant & Data Entry Operator

North Harbour Businesses
03.2015 - 12.2015
  • Co – managed a team and created an accuracy check procedure called 'C3B4ME' to ensure that data being uploaded was accurate
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.
  • Managed daily office operations, including scheduling appointments, answering calls, and handling correspondence to ensure smooth workflow.
  • Performed accurate and efficient data entry tasks, maintaining up-to-date records and databases for quick access and retrieval.
  • Supported office staff with various administrative tasks, such as filing, organizing documents, and preparing reports.
  • Assisted in the preparation and proofreading of documents, ensuring accuracy and adherence to company standards.

Education

Diploma in Financial Planning

TAFE NSW
NSW

High School Diploma -

Rosmini College
New Zealand
11-2015

Skills

  • Customer Service & Customer Focused
  • Warehouse operations
  • Quality control
  • Teamwork and collaboration
  • Safety awareness
  • OSHA compliance
  • OSHA workplace safety
  • Strategic Thinking
  • Microsoft Office
  • Business problem solutions

Timeline

Forklift Operator (Casual)

Daikin
11.2024 - Current

Dock Controller (Team Leader)

Teys Australia
10.2022 - 11.2024

Pool Trade Assistant/Pool Building

Cityscapes Pools & Landscapes
01.2021 - 10.2022

Rental Service Officer & Vehicle Service Agent

Europcar Mobility Group
03.2018 - 01.2021

Billing/Contract Administrative Assistant

B2B Technologies
01.2017 - 03.2018

Office Assistant & Data Entry Operator

North Harbour Businesses
03.2015 - 12.2015

Diploma in Financial Planning

TAFE NSW

High School Diploma -

Rosmini College

Similar Profiles

CREATE PROFILE
Joseph Veramu