Joseph Watts-Bourke
Goodna,QLD
Summary
Reliable Team Member with solid background meeting and exceeding production demands. Efficiently carries out physically demanding work by keeping supplies organized, following orders and using industrial equipment to move loads. Inspects and repairs machines regularly for optimal performance. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Disability Support Worker
Tarampa Assist
Tarampa, QLD
10.2023 - 03.2024
- Assisted clients with activities of daily living such as eating, dressing, and grooming.
- Provided emotional support to individuals with physical or mental disabilities.
- Monitored client progress and reported any changes in behavior or health conditions to supervisor.
- Encouraged independence by teaching skills needed for everyday life.
- Maintained records of services provided, client progress, and goals achieved.
- Provided assistance in the home environment including meal preparation and light housekeeping.
- Participated in team meetings with supervisors, doctors, nurses, therapists.
- Assisted in developing self-care skills such as personal hygiene practices.
- Administered medication according to doctor's orders and monitored side effects.
- Made beds, swept floors and sanitized surfaces to support activities of daily living.
- Assisted individuals in performing wide range of housekeeping functions to develop levels of ability.
Restaurant Team Member
Choice Of India
Lowood, Qld
05.2022 - 08.2023
- Greeted customers and provided menus.
- Assisted in taking customer orders and providing recommendations.
- Delivered food to tables in a timely manner.
- Provided quality customer service with a friendly attitude.
- Communicated clearly with kitchen staff regarding order specifics.
- Ensured all dishes were prepared according to restaurant standards.
- Cleaned cooking equipment after use according to safety protocols.
- Organized takeout orders for customers on the go or ordering ahead of time.
- Processed payments accurately and efficiently using POS system.
- Performed opening side work duties including setting up dining area for guests arrival.
- Prepared food items such as salads, sandwiches, desserts., as needed.
- Checked expiration dates on food products regularly and replaced expired items.
- Operated dishwasher following safety guidelines for cleaning dishes properly.
- Answered phone calls promptly and handled inquiries from customers courteously.
- Followed health code regulations when handling food items safely.
- Conducted daily inventory checks to ensure adequate product was available.
- Collected money, made change and counted out register at end of shift.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Navigated job responsibilities and completed regular tasks by interacting effectively with other employees.
- Operated POS terminals to input orders, split bills and calculate totals.
Education
High School Diploma -
Lowood State High School
Lowood, QLD11-2023
Skills
- Risk Assessments
- Disability Services
- Incident Reports
- Progress Documentation
- Cash Handling
- Workplace Safety
- Complaint resolution
- Customer Service
- Equipment Operation
- Cleaning
- Continuous Development
- Safety understanding
- Money Handling
- Account Management
- Quality Inspections
- Area and Facility Cleaning
- Equipment Maintenance
- Organizing Work Stations
Certification
- Cert II In Hospitality
- Cert III Fitness
- Cert III Logistics
Timeline
Disability Support Worker
Tarampa Assist
10.2023 - 03.2024
Restaurant Team Member
Choice Of India
05.2022 - 08.2023
High School Diploma -
Lowood State High School
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