Summary
Overview
Work History
Education
Skills
Timeline
Work Preference
Software
BusinessAnalyst
Joseph White

Joseph White

Summary

Adept at transforming client visions into reality, I excelled at King Living, enhancing client satisfaction and referral rates through innovative design and exceptional communication. Leveraging SAP and Space planner and strategic thinking, I led teams to exceed sales goals, showcasing a blend of technical proficiency and collaborative prowess.

In the first three years of managing the Richmond showroom, the business grew by 30% each year from 2012-2015.

In my 14 years at King Living I have achieved $30 million in furniture sales, including trade and commercial.

I am a team member with strong communication skills and the ability to adjust work for various environments. Handles modifications, requests and feedback from colleagues, clients and vendors in efficient manner, understanding needs of all parties involved. Flexible in adapting work style to fit different projects and juggling multiple assignments within tight deadlines.

Overview

20
20
years of professional experience

Work History

Design Consultant/Retail Store Manager

King Living
09.2010 - Current
  • Established strong relationships with clients by maintaining open lines of communication throughout the entire design process.
  • Managed multiple concurrent projects while meeting strict deadlines and maintaining attention to detail.
  • Optimized space planning for improved functionality in both residential and commercial spaces.
  • Enhanced client satisfaction by providing tailored design solutions for residential and commercial projects.
  • Met with over 30-40 customers per week to discuss design vision and individual needs.
  • Increased referral rates through exceptional customer service and communication skills.
  • Attended industry events and trade shows to stay current on market trends and expand professional network.
  • Mentored junior team members fostering a collaborative work environment that encouraged professional growth.
  • Maintained a clean and organized store appearance to enhance the overall shopping experience for customers.
  • Completed routine store inventories.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
  • Evaluated employee performance regularly provided constructive feedback coaching opportunities improvement recognition outstanding achievements.
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
  • Recruited and retained top talent, with focus on completing timely performance evaluations, providing positive feedback, and rewarding superior performance.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Assisted with hiring, training and mentoring new staff members.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.

Design Consultant/Office Administration Assistant

Home Furniture On Consignment
03.2008 - 08.2010
  • Established strong relationships with clients by maintaining open lines of communication throughout the entire design process.
  • Reduced errors in documentation by thoroughly proofreading and editing all correspondence and reports before distribution.
  • Facilitated smooth office operations by managing inventory of supplies, placing orders as needed, and maintaining organized storage areas.
  • Managed multiple priorities simultaneously through effective time management practices, ensuring all tasks were completed on schedule while maintaining a high level of accuracy.
  • Improved client relations through timely and courteous communication, addressing inquiries, and resolving issues promptly.
  • Assisted in financial management tasks such as budgeting, expense reporting, invoice processing, and purchase order creation.
  • Fostered strong professional relationships with clients by scheduling appointments promptly, maintaining accurate contact records, and delivering excellent customer service.
  • Provided valuable support during recruitment processes including posting job listings online platforms screening candidates'' resumes pre-interview stages meetings interviews themselves.
  • Completed clerical tasks such as filing, copying, and distributing mail.
  • Managed daily data entry and kept clerical information accurate and up-to-date.

Retail/Wholesale Sales Representative

Simon Johnson Providore
01.2004 - 06.2008
  • Provided superior service to customers by quickly responding to requests, suggestions and concerns.
  • Managed a diverse portfolio of accounts, consistently meeting or exceeding sales targets while maintaining high levels of customer satisfaction.
  • Handled administrative aspects of sales by completing customer contracts and warranties, maintaining store inventory and accepting and processing customer payments.
  • Participated in weekly sale meetings
  • Consistently met quarterly sales quotas by diligently prospecting new business opportunities while maintaining strong relationships with current clients.
  • Increased wholesale sales by developing strong relationships with clients and providing exceptional customer service.

Education

High School Diploma -

St Michaels Catholic
Deniliquin, NSW

Skills

  • Great attention to detail
  • Strategic Thinking
  • Exceptional administration
  • Client Communication
  • Organization skills
  • Layout and Composition
  • Project Requirements
  • Computer literate
  • Teamwork skills
  • Project Management
  • Superb eye for detail
  • Client satisfaction

Timeline

Design Consultant/Retail Store Manager

King Living
09.2010 - Current

Design Consultant/Office Administration Assistant

Home Furniture On Consignment
03.2008 - 08.2010

Retail/Wholesale Sales Representative

Simon Johnson Providore
01.2004 - 06.2008

High School Diploma -

St Michaels Catholic

Work Preference

Work Type

Full Time

Work Location

On-SiteHybrid

Important To Me

Company CultureWork-life balanceCareer advancementPaid sick leave

Software

SAP, MYOB, Netsuite

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Joseph White