JOSEPH XAVIER
Food Service Assistant
Bendigo,VIC
Summary
Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes. Dedicated and adaptable professional with good time management and work ethics and eager to learn new skills.
Overview
7
7
years of professional experience
Work History
Security Colleague
Asda superstore
Manchester
02.2020 - 10.2024
- Facilitated communication between security team and other departments for a cohesive environment.
- Coordinated with law enforcement agencies in cases requiring police involvement.
- Investigated security breaches and took appropriate measures to ensure customer and colleague safety.
- Ensured all security equipment was maintained and fully operational.
- Evaluated existing procedures and made recommendations for improvement where necessary.
- Monitored video surveillance system for suspicious activities or potential threats to personnel safety, theft.
- Responded quickly to alarms or other indications of potential danger.
- Conducted frequent patrols, contributing to a notable decrease in theft.
- Prioritized customer and colleague safety while adhering to store policy and work ethics.
Bakery Colleague
Asda superstore
Manchester
10.2017 - 02.2020
- Assisted in daily bakery operations, ensuring the freshness and quality of products as a team.
- Minimized cross-contamination and infection risks by consistently following safe food handling procedures.
- Conducted inventory, expiry checks, and restocked bakery products to minimize wastage.
- Provided excellent customer service to foster satisfaction and loyalty.
- I listened to customers, took custom cake and bakery orders, and ensured all details were accurately recorded.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Managed customer complaints and resolved issues in a timely and professional manner.
- Worked as a team, with good time management skills, to improve customer experience.
Education
POST DIPLOMA - Plastic Mould Designing With CAD / CAM
CIPET
MADURAI,TAMILNADU,INDIA01-2014
CIPET
CHENNAI, TAMILNADU,INDIA08-2011
Basic School Education-high School - Basic Education
St.Joseph HSS
Pulinkunnu,Alappuzha,kerala03-2008
Skills
- Excellent communication
- Teamwork and collaboration
- Dependable and responsible
- Organization and time management
- Customer service
- Task prioritization
- Cultural awareness
- Customer relations
References
References available upon request.
Timeline
Security Colleague
Asda superstore
02.2020 - 10.2024
Bakery Colleague
Asda superstore
10.2017 - 02.2020
POST DIPLOMA - Plastic Mould Designing With CAD / CAM
CIPET
CIPET
Basic School Education-high School - Basic Education
St.Joseph HSS