Summary
Overview
Work History
Education
Skills
References
Certification
Timeline
Generic

Carla Marie Artates

Unit 3502 42-44 Pemberton Street Botany,NSW

Summary

As a dedicated and experienced student nurse and nursing assistant, I have had the privilege of working in the healthcare industry for the past four years. Throughout my career, I have consistently demonstrated a strong commitment to providing exceptional care to patients and assisting healthcare professionals in delivering top-quality services. With a passion for helping others and a deep understanding of medical procedures and protocols, I strive to make a positive impact on the lives of those I encounter. With a friendly and compassionate approach, I am able to build strong relationships with patients and their families, ensuring their comfort and well-being. My creativity and problem-solving skills allow me to adapt to various situations and provide innovative solutions when faced with challenges. Overall, I am a professional and reliable individual who is eager to continue growing in my role as a student nurse and nursing assistant, making a difference in the lives of those I serve.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Nursing Assistant

24/7 Nursing Care
11.2022 - Current
  • Checked patient vitals such as temperature, blood pressure and blood sugar levels.
  • Documented care actions by completing records and logs in medical software system.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Helped patients effectively manage routine bathing, grooming and other hygiene needs.
  • Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
  • Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Observed or examined patients to detect symptoms that required medical attention such as bruises or open wounds.
  • Participated in fun group activities with patients to boost mood, improve overall memory and provide light entertainment.
  • Kept detailed records of nursing assessments, administered treatments and medication, discharge procedures and follow-up care needs.
  • Collaborated with peers and attended meetings to brainstorm new activities for patients and discuss ways to resolve issues.

Student Nurse

War Memorial Hospital
10.2023 - 10.2023
  • Monitored patient vital signs, reporting any changes to experienced nursing staff.
  • Worked alongside experienced nursing professionals to learn new procedures.
  • Administered medications via oral, IV, and intramuscular injections and monitored responses.
  • Performed regular rounds to check on well-being of patients.
  • Administered close patient care, checked vital signs, and monitored telemetry.
  • Utilized Electronic Medical Records (EMR) systems to record patient data.
  • Utilized therapeutic communication techniques to facilitate patient's optimum level of wellness.
  • Facilitated patient discharge by providing instructions for home care and follow-up care.
  • Evaluated patient histories, complaints, and current symptoms.
  • Communicated with healthcare team members to plan, implement and enhance treatment strategies.
  • Conducted ongoing monitoring and evaluations of behaviours and conditions, and updated clinical supervisors with current information.

Pathology Collector

4cyte Pathology
03.2020 - 01.2023
  • Centrifuged blood samples as outlined in clinical protocols.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Followed physician orders to correctly administer therapeutic phlebotomy.
  • Promoted mission, vision and values of organization and trained new clinical staff in phlebotomy procedures.
  • Completed proper sanitation and cleaning of equipment and work areas between patients.
  • Stocked phlebotomy cart or carrier with appropriate supplies.
  • Used personal protective equipment correctly to protect coworkers and patients.
  • Conducted venipuncture and other CT procedures.
  • Reviewed patient records for accuracy and completeness.
  • Packaged and shipped specimens to central lab daily.
  • Organized daily work based on collection priority.
  • Monitored patients for reactions and verified sample quality.
  • Followed established guidelines for reporting significant medical errors or unanticipated outcome in patient care.
  • Tracked collected specimens by initialing, dating and noting times of collection.
  • Obtained blood specimens by performing venipunctures and finger sticks 35 times per day.
  • Drew blood from veins by vacuum tube, syringe or butterfly venipuncture methods.
  • Spoke with patient to gather information for lab records, reduce fear or anxiety and optimize cooperation.
  • Maintained exam rooms by ordering supplies, transporting specimens, washing and packing instruments and changing solutions.
  • Protected patients by following infection control, sharps disposal and biohazardous waste disposal procedures.
  • Assembled tourniquets, needles and blood collection devices to prepare work trays.
  • Collect blood and tissue samples with focus on accuracy and adherence to aseptic techniques.
  • Set up, maintained and verified sterility of lab equipment and tools.
  • Exceeded goals through effective task prioritization and great work ethic.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.

Private Carer

Private Care
01.2021 - 11.2022
  • Planned healthy meals, purchased ingredients and cooked meals to provide adequate nutrition for client wellbeing.
  • Changed dressings, bandages and binders to maintain proper healing and sanitary measures.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Maintained frequent supervision of residents unable to call for assistance.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
  • Entertained, conversed and read aloud to keep patients mentally alert.
  • Assisted patients with self-administered medications.
  • Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation and medication reminders.

Nursing Assistant

Moran Health Care Group
03.2019 - 05.2021
  • Checked patient vitals such as temperature, blood pressure and blood sugar levels.
  • Documented care actions by completing records and logs in medical software system.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Helped patients effectively manage routine bathing, grooming and other hygiene needs.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
  • Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Observed or examined patients to detect symptoms that required medical attention such as bruises or open wounds.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.

Pathology Collector/COVID-19 Tester

Histopath
04.2018 - 03.2020
  • Performed nasal swab and rapid antibody testing via blood droplet collection.
  • Collected and treated patient samples to test for COVID-19 infection.
  • Donned and removed personal protective equipment (PPE) per company protocols.
  • Helped clinical staff with in-office procedures by organizing spaces and passing instruments.
  • Completed necessary reports and documentation on time and to specifications.
  • Disinfected tools, equipment and surfaces between patients.
  • Centrifuged blood samples as outlined in clinical protocols.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Organized daily work based on collection priority.
  • Tracked collected specimens by initialing, dating and noting times of collection.
  • Reviewed patient records for accuracy and completeness.
  • Completed proper sanitation and cleaning of equipment and work areas between patients.

Medical Assistant

Harris Park Medical Centre
03.2018 - 03.2019
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Prepared initial patient charts for admission.
  • Obtained all prescribed laboratory testing.
  • Sanitized, restocked and organized exam rooms and medical equipment.
  • Performed clerical duties, such as word processing, data entry, answering phones and filing.
  • Obtained client medical history, medication information, symptoms and allergies.
  • Tested and recorded blood glucose levels.
  • Obtained temperatures of visitors and employees at entry of facility and asked screening questions.
  • Collected and treated patient samples to test for COVID-19 infection.

Branch Manager

Fast Future Brans
06.2016 - 02.2018
  • Created work schedules according to sales volume and number of employees.
  • Rotated merchandise and displays to feature new products and promotions.
  • Engaged and interacted with customers to create positive shopping experiences and drive revenue growth.
  • Managed inventory control, cash control and store opening and closing procedures.
  • Planned budgets and authorized payments and merchandise returns.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
  • Trained new hires for diverse jobs and kept employees up-to-date through frequent meetings.
  • Protected store from loss or theft by setting and enforcing clear security policies.
  • Boosted sales effectively cultivating customer rapport and delivering superior customer service.

Store Manager

Ice Design
11.2008 - 07.2016
  • Promoted from Team Leader to Assistant Manager 6 months.
  • Interviewed job candidates and made staffing decisions.
  • Counted cash drawers and made bank deposits.
  • Assigned employees to specific duties to best meet the needs of the store.
  • Reordered inventory when it dropped below predetermined levels.
  • Instructed staff on appropriately handling difficult and complicated sales.
  • Hired, trained and evaluated personnel in sales and marketing.
  • Examined merchandise to verify that it was correctly priced and displayed.
  • Planned budgets and authorized payments and merchandise returns.
  • Completed profit and loss performance reports.
  • Generated repeat business through exceptional customer service.
  • Conducted store inventories once per quarter.
  • Answered customer questions regarding store merchandise, department information and pricing.
  • Organized store merchandise racks by size, style and color.
  • Created visual marketing and styled window displays.
  • Monitored and analyzed sales records and consumer purchasing trends.
  • Matched purchase orders with invoices and recorded the necessary information.
  • Reviewed files, records and other documents to obtain information and respond to requests.

Optical Assistant

1001 Optical
11.2007 - 10.2009
  • Operated cash register for cash, check and credit card transactions.
  • Cleaned and organized store, including checkout desk and displays.
  • Alerted customers to upcoming sales events and promotions.
  • Handled all customer relations issues in a gracious manner and in accordance with company policies.
  • Communicated clear expectations and goals to each team member.
  • Answered customer telephone calls promptly and in appropriate manner.
  • Preserved perfect attendance record for 5 months.
  • Answered incoming calls on high-volume, multi-line phone switchboard and pleasantly transferred callers to appropriate personnel.
  • Welcomed all customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
  • Resolved customer problems and complaints.
  • Routed incoming mail and messages to relevant personnel without delay.
  • Corresponded with clients through email, telephone or postal mail.
  • Collected, sorted, distributed and sent mail and packages.
  • Prepared packages for shipment, pickup and courier services for prompt delivery to customers.

Education

Bachelor of Science - Nursing

Australian Catholic University
Sydney, NSW
01.2025

Certificate IV - Medical Assisting

Adept Training
02.2021

Cert IV Human resource Management - Business management

Tafe

Hotel Restaurant Management - undefined

Centro Escolar University
2007

Skills

  • Clinical Documentation
  • Care Plan Implementation
  • Glucose Testing
  • Patient Relationship-Building
  • Critical Thinking
  • Palliative Care
  • Patient-Focused Care
  • Collecting Specimens
  • Community Activities
  • Influenza Immunization
  • Nursing Protocols
  • Personnel Files
  • Wound Care
  • Charting Expertise
  • Companionship and Emotional Support
  • Patient Assessments
  • Monitor Vitals
  • Bathing and Dressing

References

References Available Upon Request

Certification

  • CMA - Certified Medical Assistant
  • MT - Medical Technologist

Timeline

Student Nurse

War Memorial Hospital
10.2023 - 10.2023

Nursing Assistant

24/7 Nursing Care
11.2022 - Current

Private Carer

Private Care
01.2021 - 11.2022

Pathology Collector

4cyte Pathology
03.2020 - 01.2023

Nursing Assistant

Moran Health Care Group
03.2019 - 05.2021

Pathology Collector/COVID-19 Tester

Histopath
04.2018 - 03.2020

Medical Assistant

Harris Park Medical Centre
03.2018 - 03.2019

Branch Manager

Fast Future Brans
06.2016 - 02.2018

Store Manager

Ice Design
11.2008 - 07.2016

Optical Assistant

1001 Optical
11.2007 - 10.2009

Bachelor of Science - Nursing

Australian Catholic University

Certificate IV - Medical Assisting

Adept Training

Cert IV Human resource Management - Business management

Tafe

Hotel Restaurant Management - undefined

Centro Escolar University

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Carla Marie Artates