Joseph (HOPPY) Kaipuke

Highly motivated and empathetic Support Worker with over 5 years of hands-on experience delivering client-focused care across the disability and community services sectors. Proven track record of supporting NDIS participants with a wide range of physical, intellectual, and psychosocial needs in both home and Specialist Disability Accommodation (SDA) environments. Skilled in implementing individualised support plans, promoting independence, and building strong, trust-based relationships with clients, families, and multidisciplinary teams. Known for a calm, reliable, and culturally sensitive approach, with a strong commitment to upholding dignity, safety, and quality of life for every individual supported.

Volunteer Missionary Youth Counsellor (Volunteer)

The Church of Jesus Christ of Latter-day Saints – Auckland, New Zealand
August 2011 – August 2013

• Engaged in full-time voluntary service supporting individuals and families in local communities through humanitarian outreach, spiritual counselling, and crisis support.
• Provided mentorship, emotional guidance, and goal-setting assistance to individuals facing personal, financial, and emotional hardship.
• Organised and facilitated community education programs, workshops, and group sessions, fostering resilience, life skills, and personal development.
• Built strong interpersonal and cross-cultural communication skills through daily engagement with people from diverse ethnic, linguistic, and socio-economic backgrounds.
• Developed leadership, time management, and public speaking skills through team coordination, outreach planning, and conflict resolution initiatives.

The Church of Jesus Christ of Latter-day Saints – Melbourne, Victoria
January 2014 – January 2016

• Provided ongoing mentorship and emotional support to adolescents aged 12–18, helping them navigate challenges related to mental health, identity, peer pressure, and family relationships.
• Facilitated youth leadership camps, workshops, and weekly group activities focused on life skills, communication, resilience, and confidence building.
• Supported at-risk youth through one-on-one check-ins, structured development plans, and collaboration with parents and community leaders.
• Promoted inclusion, positive decision-making, and cultural sensitivity among participants, contributing to safer and more connected youth communities.
• Applied trauma-informed approaches and empathetic listening to build trust and long-term rapport with young individuals from diverse backgrounds.

Support Worker Support Worker Support Worker Support Worker

360 Compassion – Sydney, NSW
May 2025 – Present

• Deliver high-quality, person-centred care to NDIS participants with a variety of physical, intellectual, and psychosocial disabilities.
• Support daily living activities including personal hygiene, mobility, medication prompting, meal preparation, and community access.
• Build meaningful relationships with clients, promoting autonomy, dignity, and emotional wellbeing in accordance with individual care plans.
• Collaborate with families, coordinators, and allied health professionals to ensure holistic support and continuity of care.
• Complete daily progress notes and incident reports aligned with NDIS compliance and best practice standards.

SDA Cocoon – Sydney, NSW
March 2024 – May 2025

• Provided intensive support to clients with complex behaviours and high physical support needs within a Specialist Disability Accommodation (SDA) setting.
• Implemented Positive Behaviour Support Plans (PBSPs) to manage and de-escalate behaviours of concern while ensuring the safety and comfort of clients.
• Supported clients with personal care, manual handling, and use of assistive equipment in accordance with mobility and safety plans.
• Encouraged skill-building, community engagement, and independence through structured routines and participation in recreational activities.
• Worked within a trauma-informed and culturally sensitive framework to support clients with diverse backgrounds and needs.

Southern Care Services – Melbourne
October 2023 – March 2024

• Delivered one-on-one in-home and community-based care to individuals living with disabilities, focusing on empowerment and self-determination.
• Assisted with domestic tasks, transport to medical appointments, and participation in social and community events.
• Developed trust-based relationships with clients, ensuring consistent, respectful, and culturally appropriate support.
• Adapted support strategies based on changing client needs and health status, with an emphasis on client choice and control.
• Maintained accurate, confidential records including daily logs, medication charts, and risk assessments.

DNAC Services – Melbourne
October 2020 – October 2023

• Supported clients with a wide range of needs including intellectual disabilities, autism spectrum disorders, and psychosocial conditions under the NDIS.
• Assisted with ADLs (Activities of Daily Living), behavioural support, community access, and daily routines within both home and shared accommodation settings.
• Contributed to a multidisciplinary team by communicating changes in client behaviour and wellbeing, enabling early intervention and tailored care.
• Provided companionship, emotional support, and stability to clients dealing with isolation, trauma, or family separation.
• Ensured compliance with all health and safety standards, privacy legislation, and NDIS Code of Conduct.

• ✅ HLTAID011 – Provide First Aid & CPR
• ✅ Manual Handling Training
• ✅ NDIS Worker Screening Clearance
• ✅ Working With Children Check
• ✅ National Police Check
• ✅ Diploma In Community Services ITHEA

William Lelenoa
Supervisor – DNAC Services
📞 0421 645 030

Barclay Taufa
Supervisor – SDA Cocoon
📞 0404 352 270