Summary
Overview
Work History
Skills
Timeline
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Josephine Brown

Josephine Brown

Ingleburn,Australia

Summary

Highly adaptable and reliable professional with extensive experience in maintaining cleanliness and upholding health and safety standards,

Excelled in customer service and team collaboration, significantly reducing housekeeping complaints through meticulous attention to detail and effective waste management. Possesses strong physical stamina and a flexible schedule to meet demanding work requirements. Knowledgeable about maintaining organized inventories and handling custodial requirements of commercial building bathrooms, workspaces and customer areas. Experienced team player with strong service record, good organizational skills and productive approach to handling simultaneous tasks. Focused on always producing high-quality and professional results.

Overview

10
10
years of professional experience

Work History

Night Shift Bakery & Cafe Cleaner

Manager Nicholas Kreouzis +64 211385039
02.2018 - 12.2023
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Enhanced workplace cleanliness by performing thorough nightly cleaning industrial machinery and appliances tasks, including dishes, sweeping, mopping, and dusting.
  • Demonstrated an outstanding commitment to safety protocols by consistently wearing protective gear during cleaning tasks that involved hazardous materials or situations.
  • Monitored storage and product inventory by replacing restocking and requesting new products to keep areas well-stocked for maximum sales.
  • Managed weekly ordering/stocktaking approximately 25-30 packages of Frucor Suntory and Coca Cola beverages inventory lifting, unpacking and restacking into storage.
  • Checked expiration dates and rotated products to verify freshness and avoid spoilage.
  • Confirmed all cleaning tools and equipment were stored properly after use.
  • Removed trash, debris and other waste materials from premises.

Housekeeping Room Attendant

Ronald McDonald House Charities
11.2013 - 12.2017
  • Provided exceptional customer service when interacting with guests during their stay, creating a positive impression of the house commitment towards excellence.
  • Contributed to positive guest experiences with meticulous attention to detail in all aspects of room cleaning and presentation.
  • Maintained a professional demeanour and appearance, following house policies regarding uniform and grooming standards.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Reduced housekeeping complaints by ensuring consistent adherence to hotel standards and procedures.
  • Participated in regular inspections, continuously improving the overall cleanliness of assigned areas.
  • Collaborated with team members for efficient completion of tasks, resulting in increased productivity.
  • Sanitized all public areas surfaces, wiped down cabinets, and swept/vacuumed and mopped floors.
  • Promoted a safe work environment by adhering to health and safety regulations while performing duties.
  • Maintained a clean and hazard-free deck environment through diligent housekeeping tasks.
  • Abled to push 20+kg fully stocked housekeeping trolley's on a daily basis, more added with extra dirty and wet linen.

Skills

  • Cleaning and sanitizing
  • Sweeping and Mopping
  • Customer Service
  • Reliability and punctuality
  • Waste Management
  • Recycling management
  • Productivity and Time Management
  • Flexible Schedule
  • Physical Stamina
  • Health and safety compliance
  • Team Collaboration
  • Adaptable and Flexible

Timeline

Night Shift Bakery & Cafe Cleaner

Manager Nicholas Kreouzis +64 211385039
02.2018 - 12.2023

Housekeeping Room Attendant

Ronald McDonald House Charities
11.2013 - 12.2017

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Josephine Brown