Josephine Burford
Hope Island,QLD
Summary
Strategic and solutions-focused professional with a strong ability to see the big picture while confidently diving into the detail when required. Known for a collaborative working style and a commitment to achieving organisational objectives through teamwork, insight and integrity. Driven by a love of learning and continuous improvement, I thrive in dynamic environments where strategic thinking and practical execution go hand in hand.
Overview
23
23
years of professional experience
Work History
Work, Health & Safety and Compliance Officer
Saint Stephen's College
01.2023 - Current
- Development and implementation of the Compliance and Policy Management Framework.
- Development and implementation of the Whistleblower Framework.
- Update of the Risk Management Framework.
- Advisor to the Board Risk and Compliance Committee.
- Secretary of the Health and Safety Committee.
- Member of the Child Protection Committee.
- Operational management of the College Bus Service including ensuring appropriate procedures in place to maintain accreditation with the Department of Transport and Main Roads.
- Conduct incident investigations relating to work, health and safety and privacy related matters.
- Managing improvements and efficiencies for the College Bus routes.
- Development and implementation of an online incident reporting system.
- Improving the Activities Approval Process.
- Strengthening the College’s risk-aware culture by embedding risk management principles into decision-making processes.
- Enhancing staff engagement with compliance initiatives.
- Maintained up-to-date knowledge of applicable laws and regulations.
- Identified gaps in existing compliance processes and recommended updates.
General Manager
PMH Manufacturing Pty Ltd
02.2019 - 10.2022
- Development and implementation of the Work Health and Safety Management System with Microsoft SharePoint.
- Return to Work Co-ordinator.
- Secretary of the Health and Safety Committee.
- Implementation of the Contractor Management System.
- Implementation of Employment Hero (Human Resources and Payroll Management, including Roster and Timesheet Management).
- Assist with the implementation of EasyCars (Dealer Management System).
Change and Administration Manager
PMH Manufacturing Pty Ltd
01.2018 - 01.2019
- Assist with the continued implementation of NetSuite (ERP system).
- Oversee the operations of Reception, Human Resources, Sales Support, Accounts and Payroll.
Change Manager
PMH Manufacturing Pty Ltd
07.2017 - 12.2017
- Assist with the implementation of NetSuite (ERP system).
Compliance Specialist
Coal Services Pty Limited
08.2013 - 05.2017
- Establish a project with the assistance of the Project Management Office related to the development of the Compliance Framework for Coal Services.
- Establish regular communication channels throughout the business to assist with change management directly in relation to the implementation of the Compliance Framework.
- Develop the Compliance Framework including establishing the Compliance Charter and Compliance Program.
- Develop and maintain policies and procedures for the general operation of the Compliance Program and its related activities.
- Develop and/or implement corrective action plans for resolution of problematic issues, and provides a general guidance on how to avoid or deal with similar situations in the future.
- Work with Learning and Development to develop an effective compliance training program, including appropriate introductory training for new employees as well as ongoing training for all employees.
- Assisted in drafting the Governance section of the 2015/16 Operating Plan, 2014/15 Annual Report and 2014/15 Stakeholder Communication.
- Assist in the development and implementation of the ERP Project, including the following: Document the Project Proposal for the ERP Project; Assist in the Business Analyst in gathering the detailed requirements for the ERP; Establish regular communication channels throughout the business to assist with change management; Participate in the Expression of Interest (EOI) and Request for Proposal (RFP) and Business Case development process; Provide feedback to the ERP Project team on appropriate controls to incorporate into the ERP system; Draft the associated policies, procedures and work instructions for ERP related processes; Work with Learning and Development in developing associated training including appropriate introductory training for new employees as well as ongoing training for existing employees.
Policy and Procedures Consultant [Contract Role]
Brookfield Asset Management
07.2012 - 08.2013
- Work with the business to document and map key processes; and define opportunities for systems and process improvements.
- Develop and maintain policies and procedures.
- Assist with the successful implementation of MRI Enterprise General Ledger and Hyperion Financial Management systems.
- Adapt to a dynamic and fast paced environment, providing improvement solutions to an expanding operation.
- Educate personnel in key changes to the business environment.
- Draft and rolling out various policies including in the areas of Account Reconciliation, Investment Property and Debt.
Senior Audit Consultant
Carnival Australia
04.2010 - 11.2011
- Provide input into the development of the annual audit plan based on the annual risk assessment process.
- Plan, organise, conduct and formally report on assigned audits and special projects. This includes conducting planning and fieldwork within the requirements set out in the Audit Methodology policies and procedures;
- Develop audit programs necessary to accomplish the goals and objectives of the review and drawing effective and sound conclusions objectively.
- Ensure the continued development of a professional relationship with team members and auditee personnel, including effectively communicating audit recommendations.
- Assess and monitor quarterly on management's progress in implementing agreed upon action plans.
Corporate Governance Senior
Carnival Australia
08.2007 - 04.2010
- Assist in the risk assessment process on an annual basis to determine the scope of the audit plan for the next financial year.
- Undertake Business Process Reviews and Internal Control Reviews as outlined in the audit plan and deliver all necessary reports as prescribed by the Audit Methodology.
- Conduct s404 testing as per the SOX Compliance Program.
- Update and develop flowcharts of s302 processes including the identification of key internal controls with various Department Executives and Managers.
- Develop action plans for issues to be remediated with appropriate personnel.
- Conduct necessary follow up to monitor management's progress of all agreed action plans.
- Participate in the monthly SOX Committee meetings and update the Committee on the progress of SOX testing.
- Assist and conduct research in relation to special project and Fraud Alerts.
Analyst
The Audit Office of NSW
07.2003 - 08.2007
- Manage and allocate tasks to team members located at various locations.
- Conduct the review of completed allocated tasks.
- Provide feedback to management internally and clients externally through management reports.
- Convene a monthly forum for process improvement and best practice recommendations for various clients.
- Conduct performance appraisals for direct reports and providing mentoring for other staff.
- Perform various audit related tasks.
Trainee Auditor (Policy and Research)
The Audit Office of NSW
01.2002 - 07.2003
- Responsible for the cataloguing and maintenance of the Audit Office Library.
- Update policies and procedures, including the Audit Office Practice Manual.
- Assist with the submission of technical papers relating to specific audit clients.
- Assist with the submission of papers to the Australasian Council of Auditors-General (ACAG).
- Update the ACAG database.
Education
Graduate Diploma - Psychology
University of New England
04-2030
Professional Certificate - Health and Wellness Coaching
Wellness Coaching Australia
04.2023
Diploma - Work, Health and Safety
OTEN
01.2016
Master - Corporate Governance
Charles Sturt University
01.2014
Diploma - Event Management
TAFE Western Sydney Institute
01.2006
Bachelor - Financial Administration (Accounting)
University of New England
03-2002
Skills
- Auditing processes
- Investigations skills
- Internal controls
- Risk management strategies
- Documentation review
- Controls evaluations
- Compliance reviews
- Policy design
- Corporate governance
Timeline
Work, Health & Safety and Compliance Officer
Saint Stephen's College
01.2023 - Current
General Manager
PMH Manufacturing Pty Ltd
02.2019 - 10.2022
Change and Administration Manager
PMH Manufacturing Pty Ltd
01.2018 - 01.2019
Change Manager
PMH Manufacturing Pty Ltd
07.2017 - 12.2017
Compliance Specialist
Coal Services Pty Limited
08.2013 - 05.2017
Policy and Procedures Consultant [Contract Role]
Brookfield Asset Management
07.2012 - 08.2013
Senior Audit Consultant
Carnival Australia
04.2010 - 11.2011
Corporate Governance Senior
Carnival Australia
08.2007 - 04.2010
Analyst
The Audit Office of NSW
07.2003 - 08.2007
Trainee Auditor (Policy and Research)
The Audit Office of NSW
01.2002 - 07.2003
Professional Certificate - Health and Wellness Coaching
Wellness Coaching Australia
Diploma - Work, Health and Safety
OTEN
Master - Corporate Governance
Charles Sturt University
Graduate Diploma - Psychology
University of New England
Diploma - Event Management
TAFE Western Sydney Institute
Bachelor - Financial Administration (Accounting)
University of New England
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