Open To Work
Josephine Davis-Chard
Harden,NSW
Work Preference
Summary
Accomplished bartender at Harden Country Club with a proven track record in customer service and leadership. Mentored junior staff, enhancing team efficiency. Expert in responsible alcohol service and effective problem-solving. Highly reliable and a strong communicator, consistently ensuring compliance with health and safety regulations.
Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.
Overview
6
6
years of professional experience
Work History
Bartender
Harden Country Club
09.2024 - Current
- Supervised bar operations, ensuring compliance with safety and health regulations.
- Mentored junior bartenders on drink preparation and customer interaction skills.
- Resolved customer complaints promptly, maintaining high satisfaction levels.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Lifeguard
Harden Pool
11.2023 - 03.2025
- Supervised pool area to ensure safety and adherence to regulations.
- Conducted regular inspections of pool facilities and equipment for maintenance needs.
- Responded promptly to emergencies, providing first aid and CPR as needed.
- Trained and mentored new lifeguards on safety protocols and emergency procedures.
- Monitored water quality, maintaining appropriate chemical balance for swimmer safety.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Upheld hygiene standards in pool and surrounding area.
Kitchen Hand
Harden Country Club
01.2020 - 09.2024
- Assisted chefs with meal preparation, following recipes and presentation standards precisely.
- Implemented time-saving techniques that enhanced meal preparation speed while maintaining quality standards.
- Conducted regular inspections of kitchen equipment to ensure proper functionality and prevent disruptions in service.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
- Collaborated with other kitchen staff members to ensure smooth workflow during peak dining hours.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Contributed to a positive team atmosphere through effective communication with colleagues and supervisors.
- Assisted with meal presentation, garnishing dishes, and arranging serving platters to create an appealing visual display.
- Promoted a safe work environment by adhering to strict health and safety guidelines during all tasks performed in the kitchen.
- Maintained proper food storage procedures to preserve ingredient freshness while minimizing risks of contamination or spoilage.
Kitchen Hand/FOH
Djs on Neil
01.2020 - 05.2024
- Prepared ingredients and maintained cleanliness in kitchen areas to ensure efficient workflow.
- Assisted with meal preparation, following recipes and presentation standards precisely.
- Collaborated with team members to streamline service processes during peak hours for improved efficiency.
- Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
- Operated kitchen equipment safely, adhering to health and safety regulations consistently.
- Monitored cleanliness and organization of front-of-house areas.
- Utilized point-of-sale systems effectively to process transactions accurately and maintain financial records.
- Managed phone lines, taking reservations, processing takeout orders, and addressing any customer concerns with professionalism.
Education
High School Diploma -
Hennessy Catholic College
Young, NSW09-2024
Certificate III - Hospitality
Hennessy Catholic College
Young, NSW11-2023
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Clear and effective communication
- Cleanliness and hygiene
- Customer service expertise
- Responsible alcohol service
- Strong communicator
- Effective problem-solver
- Leadership qualities
- Positive attitude
- Punctual and reliable
Timeline
Bartender
Harden Country Club
09.2024 - Current
Lifeguard
Harden Pool
11.2023 - 03.2025
Kitchen Hand
Harden Country Club
01.2020 - 09.2024
Kitchen Hand/FOH
Djs on Neil
01.2020 - 05.2024
High School Diploma -
Hennessy Catholic College
Certificate III - Hospitality
Hennessy Catholic College