Josephine Hall
Coomera,QLD
Summary
Dedicated Personal Care Worker with extensive experience at Boltonclarke, skilled in patient care and medication management. Proven ability to enhance clients' well-being through effective emotional support and safety protocol implementation. Committed to fostering a secure and engaging environment, ensuring optimal care and comfort for individuals with diverse needs.
Compassionate Personal Care Worker with experience in providing personalized assistance to individuals who require help with daily tasks. Strengths include gentle patient care, strong communication skills and ability to handle stressful situations with patience and understanding. Demonstrated success in fostering positive relationships with clients and their families, improving quality of life for those under care.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Personal Care Worker
Boltonclarke
Southport , QLD
03.2014 - Current
- Assisted clients with daily living activities and personal hygiene needs.
- Monitored and documented clients' health status and medication schedules.
- Communicated effectively with healthcare team regarding client care plans.
- Transported patients to medical, dental, and personal care appointments.
- Provided companionship to elderly or disabled individuals in their homes or other residential facilities.
- Provided companionship and emotional support to enhance clients' well-being.
- Implemented safety protocols to ensure a secure environment for clients.
- Facilitated social activities to promote engagement and interaction among clients.
- Trained new staff on best practices for personal care assistance.
- Maintained cleanliness and organization of client living spaces for comfort.
- Reported concerns to nurse supervisor to promote optimal care.
- Provided emotional support and encouragement to assist clients with coping with physical or mental disabilities.
- Made beds, swept floors, and sanitized surfaces to support activities of daily living.
Personal Care Assistant
Flexible living
Brisbane
06.2016 - 05.2019
- Assisted clients with daily personal care activities and grooming needs.
- Supported clients in medication management and adherence to prescribed regimens.
- Monitored clients' physical and emotional well-being throughout daily interactions.
- Cleaning clients houses
- Social support
Personal Care Assistant
Merrimac private nursing
Merrimac, QLD
03.2014 - 04.2016
- Assisted clients with daily personal care activities and grooming needs.
- Supported clients in medication management and adherence to prescribed regimens.
- Monitored clients' physical and emotional well-being throughout daily interactions.
Contact cleaner
Iceland bundull
Bundull, QLD
01.2013 - 04.2014
- Maintained cleanliness of store areas, ensuring a welcoming environment for customers.
- Operated cleaning equipment, including vacuums and floor scrubbers, effectively.
- Disposed of waste safely and efficiently, adhering to company guidelines.
Personal Carer
Home
Carrara , QLD
01.2006 - 03.2014
- Assisted clients with daily living activities, including bathing and dressing needs.
- Administered medications and monitored health conditions for client safety.
- Home carer for my dad
- Maintaining the cleanliness of house,cooking and cleaning
Deli Assistant and cashier
Woolworths c
Cloncurry, QLD
01.2005 - 03.2006
- Prepared fresh deli products according to company standards and customer requests.
- Assisted customers with product selection and provided knowledgeable service.
- Maintained cleanliness and organization of the deli display area consistently.
- Followed food safety guidelines during food preparation and storage processes.
- Developed strong relationships with repeat customers to enhance their experience.
- Trained new staff on proper procedures and best practices in the deli department.
- Provided excellent customer service by greeting customers in a friendly manner and answering questions about products and services offered at the deli counter.
- Prepared sandwiches using specified ingredients while adhering to safety standards.
- Assisted customers with deli orders by slicing meats, cheeses, and other items according to their specifications.
- Stocked deli cases with fresh products such as meats, cheeses, salads, and other prepared foods.
- Ensured that workstations were properly cleaned before closing time each day.
- Checked expiration dates on all deli products to ensure quality control.
- Rotated stock on shelves throughout the day to ensure freshness of product.
- Performed daily opening and closing duties including setting up displays and cleaning counters.
- Weighed and priced items for sale according to store guidelines.
- Followed all safety procedures when handling knives or operating machinery in the kitchen area.
Deli Assistant and cashier
Coles
Nerang, QLD
02.2003 - 01.2005
- Prepared fresh deli products according to company standards and customer requests.
- Assisted customers with product selection and provided knowledgeable service.
- Maintained cleanliness and organization of the deli display area consistently.
- Operated slicing equipment safely while ensuring product quality and freshness.
- Collaborated with team members to manage inventory levels effectively.
- Followed food safety guidelines during food preparation and storage processes.
- Developed strong relationships with repeat customers to enhance their experience.
- Trained new staff on proper procedures and best practices in the deli department.
- Provided excellent customer service by greeting customers in a friendly manner and answering questions about products and services offered at the deli counter.
- Prepared sandwiches using specified ingredients while adhering to safety standards.
- Assisted customers with deli orders by slicing meats, cheeses, and other items according to their specifications.
- Stocked deli cases with fresh products such as meats, cheeses, salads, and other prepared foods.
- Ensured that workstations were properly cleaned before closing time each day.
- Checked expiration dates on all deli products to ensure quality control.
- Performed daily opening and closing duties including setting up displays and cleaning counters.
- Weighed and priced items for sale according to store guidelines.
- Followed all safety procedures when handling knives or operating machinery in the kitchen area.
- Assisted with catering orders as needed by preparing platters according to customer requests.
- Restocked shelves when needed in order to maintain adequate inventory levels.
- Regularly checked temperatures of hot holding units during shift hours.
- Operated cash register to process customer purchases accurately and efficiently.
- Attended staff meetings in order to stay up-to-date on company policies.
- Organized storage areas in order to maximize space efficiency.
Education
Certificate 111 Aged Care And Disability -
Tursa Employment
Nerang, QLDSkills
- Patient care
- Medication management
- Health monitoring
- Safety protocol implementation
- Client transportation
- Team collaboration
- Documentation accuracy
- Emotional support
- Training and development
- Respectful communication
- Housekeeping tasks
- Meal planning
- Medical equipment operation
- Respite care
- Meal preparation
- Toileting assistance
- Personal hygiene
- Privacy and confidentiality
- Companionship
- Shopping and errands
- Disability care
- Transfer assistance
- First aid and CPR
- Dementia care
- Personal hygiene assistance
- Assisted living experience
- Alzheimer's care
- Cooking and meal preparation
- Daily living activities assistance
- ADL assistance
Languages
English
First Language
Certification
- Certificate 111 in aged care and disability
- National criminal check
- Manual handling training
- First aid and cpr
References
References available upon request.
Timeline
Personal Care Assistant
Flexible living
06.2016 - 05.2019
Personal Care Worker
Boltonclarke
03.2014 - Current
Personal Care Assistant
Merrimac private nursing
03.2014 - 04.2016
Contact cleaner
Iceland bundull
01.2013 - 04.2014
Personal Carer
Home
01.2006 - 03.2014
Deli Assistant and cashier
Woolworths c
01.2005 - 03.2006
Deli Assistant and cashier
Coles
02.2003 - 01.2005
Certificate 111 Aged Care And Disability -
Tursa Employment
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