Josephine Harmon
Leederville,WA
Summary
Dedicated and conscientious professional with a friendly disposition and a reputation for reliability. Strong leadership and interpersonal skills foster effective collaboration, while the ability to motivate others creates a positive team environment. Thrives under pressure and demonstrates initiative in problem-solving, complemented by excellent organizational and time management capabilities. Quick to learn new tasks and adaptable to diverse challenges, ensuring responsiveness to the needs of colleagues and stakeholders.
Overview
19
19
years of professional experience
Work History
Administrator
Rosie's Furniture Removals
01.2023 - 01.2025
- Customer service, coordinated and scheduled jobs, managed bookings, generated and processed invoices & quotes as well as basic office duties.
- Coordinated logistics for furniture removals, ensuring timely delivery and client satisfaction.
- Managed inventory tracking systems to optimize resource allocation and minimize delays.
Support Worker
Drake Medox
01.2021 - 01.2021
- Developed resourceful solutions for challenges faced by clients, enhancing overall service effectiveness and satisfaction.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Promoted independence among clients through skill-building exercises and goal-setting initiatives.
Support Worker
Healthcare
01.2020 - 01.2021
- Provided compassionate personal care and support to clients, enhancing well-being and quality of life.
- Assisted clients with daily activities, fostering independence and dignity in personal care routines.
- Developed strong rapport with clients by consistently demonstrating respect, understanding, and genuine concern for their wellbeing.
Support Worker
NZCare
01.2018 - 01.2020
- Provided compassionate support to individuals with diverse needs, enhancing quality of life.
- Assisted clients in daily living activities, fostering independence and self-sufficiency.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
Duty Manager
Marquis Hotel of Normanby
01.2015 - 01.2016
- Supervised daily operations, ensuring adherence to hotel standards and guest satisfaction.
- Managed inventory control processes, reducing waste through effective stock management techniques.
- Ensured compliance with all company policies, local regulations, and industry standards related to hotel operations.
Duty Manager
Farriers Restaurant Bar & Eatery
01.2014 - 01.2015
- Implemented efficient scheduling practices, optimizing staff allocation for peak service times.
- Supervised and coordinated team to provide guidance and support and maximize performance.
- Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
Administrator
Supporting Families
01.2006 - 01.2007
- Managed office operations, ensuring efficient workflow and timely completion of administrative tasks.
- Maintained strong relationships with community resources, connecting clients with essential services to aid in their recovery process.
- Implemented process improvements that streamlined administrative procedures, increasing overall productivity.
Education
Level 2 -
Healthcare
Barista Workshop
First Aid Certificate
Makoura College
Skills
- Team collaboration
- Proficient in verbal and written communication
- Team-based problem resolution
- Data-informed decision making
- Decisive and adaptable
- Critical evaluation of work practices
- Customer engagement
Timeline
Administrator
Rosie's Furniture Removals
01.2023 - 01.2025
Support Worker
Drake Medox
01.2021 - 01.2021
Support Worker
Healthcare
01.2020 - 01.2021
Support Worker
NZCare
01.2018 - 01.2020
Duty Manager
Marquis Hotel of Normanby
01.2015 - 01.2016
Duty Manager
Farriers Restaurant Bar & Eatery
01.2014 - 01.2015
Administrator
Supporting Families
01.2006 - 01.2007
Level 2 -
Healthcare
Barista Workshop
First Aid Certificate
Makoura College