Josephine Hendy
Sydney,NSW
Summary
I am an energetic and experienced HR professional with a passion for working with people and driving business success. I am committed to building relationships across the business, developing and executing best practice and being able to guide, coach and mentor employees to drive business and performance.
Overview
10
10
years of professional experience
Work History
Industrial Relations Specialist
TAFE NSW
08.2024 - Current
- Temporary contract role at TAFE NSW
Employee Relations Advisor
Cerebral Palsy Alliance
05.2022 - 08.2024
- Providing HR/ER advice and guidance to manager and employees across the business
- Providing guidance to stakeholders to ensure compliance with policy, legislation and HR best practice
- Coaching managers to build people management capability in line with CPA’s culture, practices and strategic plan
- Managing employee formal meetings and performance management processes
- Engaging with Unions in line with the Copied State Award
- Interpreting awards and legislations
- Supporting the ER team in the design and development of employment records and documentation to align with compliance and legislative requirements
- Managing workplace Code of Conduct
- Analysing information from The Voice Project – Exit and Engagement survey and supporting Executive level on implementing changes
- Application of HRIS – Workday, Salesforce, Preceda, Rosterspace and Eziway Salary Packaging
- Workday Project lead for the role out of Manager dashboards and Learning journeys and implementing across the business
Talent Business Partner
Cerebral Palsy Alliance
02.2021 - 05.2022
- Recruitment consultant for Therapy and Client Engagement
- Stakeholder management – working closely with hiring managers and looking at staffing needs across the business
- Workforce Planning monthly reviews
- Employee engagement survey review
- Exit survey review
- Workday project
- International Recruitment project
Human Resource Specialist
Clear Skincare Clinics
10.2019 - 10.2020
- Managing the HR and Recruitment function for head office staff and clinic staff, Australia wide and New Zealand
- Managing the relationship between Recruitment Agencies for all clinic recruitment
- Onboarding/Offboarding all head office and clinic staff
- Modern Awards, Staff rostering requirements and Visa requirements
- Performance Improvement plans and Employment Relation processes
- Coaching and advising managers on best practice
- Working closely with the Senior Leadership team around head office and clinic staff restructures
- Implemented the role out HRIS Systems - Roster Rights, Cloud payroll and World Manager
HR Associate
Westpac Banking Corporation
06.2019 - 10.2019
- Working collaboratively with the HR function across the HR Service Centre(Talent Acquisition, payroll, HR Operations and HR Systems) as the first point of contact to the business
- Vevo checks, work rights and Employment Verifications
- HR Systems support (Oracle, People HQ, People Express, eAcademy, Taleo, Care Xpress and WorkSMART)
- Onboarding and offboarding of all Westpac employees
- Actioning subpoena’s and liaising with internal and external laws
HR Recruitment Specialist
HR Partners – A Randstad Company
01.2018 - 06.2019
- 360 degree desk - Recruiting HR Professionals across the mid-senior level of the market; temporary, fixed term and permanent placements
- Advanced sourcing techniques, including LinkedIn Recruiter, Seek Talent Search, Internal Databases and Boolean search
- HR Compliance – Industrial relations agreements, NSW Modern Awards, EA’s, employment contracts, pre-employment and background checks and payroll and awards
- Key Stakeholder management – consultative advice on best HR recruitment processes, solutions and market intelligence, including remuneration bench marking
- Employment Relations – managed ER allegations and attended client/candidate mediations
- Consultant of the Year 2018
- Remuneration and Benefits Project Lead – led the roll out of flexible working across Randstad
- VSO Project Lead – successfully ran and coordinated a global charity fun run
Senior Consultant
Randstad
10.2016 - 01.2018
- Managing the Key Account desk with two direct reports
- Mentoring and training new starters through onboarding and induction
- Industrial relations agreements, including NSW modern awards and EA’s
- First point of contact to clients - advising on talent pipeline, rostering, invoicing, and changes to modern awards
- Advising on ratios and legislation awards for all childcare organisations to meet and adhere to
- Building brand awareness through partnerships with Universities and Tafes
- Employment Relation – managed ER allegations and attended mediations for contractors
- Natalie Pool Power of Attitude Award 2017
- Top Biller of Q3 2017, Q4 2017
Consultant
Randstad
02.2015 - 10.2016
- 360 degree recruitment desk (average 200 temp shifts on a daily basis)
- Stakeholder engagement - client and candidate management
- Analytics and reporting – including quarterly reviews and preferred supplier agreement proposals
- Weekly payroll
- HRIS: Autofill rostering, CASCOM, Taleo and Mfront
- Top Biller of Q2 2016
- Natalie Pool Power of Attitude Award 2016
Education
Bachelor of Business/Sport Management -
The International College of Management
Sydney01.2013
Higher School Certificate -
Pymble Ladies College
Sydney01.2007
Skills
- Coaching and leadership
- Stakeholder engagement
- Strategic thinking
- Managing priorities
- Cultural awareness and sensitivity
- Project management
- Commercial awareness
- Computer literacy
- Wellbeing evangelism
Accomplishments
- Consultant of the Year, 2018
- Remuneration and Benefits Project Lead, Led the roll out of flexible working across Randstad VSO Project Lead – successfully ran and coordinated a global charity fun run
- Natalie Pool Power of Attitude Award, 2017
- Top Biller, Q3 2017, Q4 2017
- Top Biller, Q2 2016
- Natalie Pool Power of Attitude Award, 2016
Qualifications and memberships
- Bronze Medallion, NSW Surf Life Saving, 2006
- Senior First Aid Certificate, 2021
- Advanced Resuscitation Certificate, 2021
- Whale Beach Surf Life Saving Club, 2005-2008
- Palm Beach Surf Life Saving Club, 2008-present
References
Available upon request
Timeline
Industrial Relations Specialist
TAFE NSW
08.2024 - Current
Employee Relations Advisor
Cerebral Palsy Alliance
05.2022 - 08.2024
Talent Business Partner
Cerebral Palsy Alliance
02.2021 - 05.2022
Human Resource Specialist
Clear Skincare Clinics
10.2019 - 10.2020
HR Associate
Westpac Banking Corporation
06.2019 - 10.2019
HR Recruitment Specialist
HR Partners – A Randstad Company
01.2018 - 06.2019
Senior Consultant
Randstad
10.2016 - 01.2018
Consultant
Randstad
02.2015 - 10.2016
Bachelor of Business/Sport Management -
The International College of Management
Higher School Certificate -
Pymble Ladies College
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