Summary
Overview
Work History
Education
Skills
Netball
Additional Information
Timeline
Generic

Josephine Hui Hui

Loganlea,QLD

Summary

Strong problem-solving and multitasking skills with good understanding about transportation management systems and GPS or E Road tracking software. Highly collaborative individual works well under pressure. Work unsupervised or supervised.

Driven Dispatcher with excellent leadership and problem-solving abilities. Highly organized and proactive with solid understanding of scheduling actions, adjusting routes and prioritizing issues. Dedicated to efficiency and reliability in personal work and collaborative projects. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.

Overview

23
23
years of professional experience

Work History

Dispatcher/Administrator Coordinator

Waste Management
06.2003 - 09.2023
  • Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
  • Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
  • Directed dispatching, routing, and tracking of 9 fleet vehicles.
  • Maintained professional relationship with shippers, receivers and drivers to increase trust, reliability and rapport.
  • Tracked delivery progress to identify possible delays and provide real-time updates to customers.
  • Answered phone calls and responded to customer emails.
  • Assisted in resolving customer complaints and grievances.
  • Scheduled deliveries and pickups according to customer needs.

All Brite

Weighbridge Operator
01.2001 - 06.2003
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.
  • Responded quickly to incidents and assessed active situations for security concerns.
  • Cash handling and bank drop off.

Education

High School Diploma -

Gisborne Girls High School
New Zealand
1989

Skills

  • Schedule Coordination
  • Training New Hires
  • Delivery and Removal Procedures
  • Driver data entry
  • Despatching Field Personnel
  • Prioritizing Calls
  • Exchanging damaged equipment
  • Service Planning
  • Customer Relationship Management
  • Adjusting Routes
  • Work Order Generation
  • Assisting Dispatch
  • Processing Orders
  • Office Supplies and Inventory
  • Route Planning and Adjustment

Netball

Joined a awesome club in 1999 Gisborne New Zealand called OBM Rugby, where i played in Premier grade, and social grades, retired as a player in 2013 due to injuries.  Became a coach for Premier team and did very well as a first time coach.  Opted to coach at a social level and have won a grade section and have placed as runners up.


Have supported the club for many years and was nominated to become a life member of the club 2023.  Have made many life long friends.  

Additional Information

Very honest person. Works well supervised and unsupervised. Gets along well with everyone. Proactive with health and safety, risk assessments and work assessments. Know the basic first aid and have applied these skills where required.


I have worked with Waste Management for 20 years and served my 20 year service this year. Over the years with Waste Management, i have served as a weighbridge operator, Part time sales rep, Office administrator supervisor, and Dispatcher. Have worked with programs, AS400, Elemos, and the basic everyday office programs. Microsoft Word, excel, Teams.


Willing to give anything a go, and always willing to help wherever possible to get all tasks completed in a timely manner.

Timeline

Dispatcher/Administrator Coordinator

Waste Management
06.2003 - 09.2023

All Brite

Weighbridge Operator
01.2001 - 06.2003

High School Diploma -

Gisborne Girls High School

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Josephine Hui Hui