Josephine Kitch
Adelaide,SA
Summary
Accomplished leader with a proven track record at The Benevolent Society, adept in strategic planning and people management. Fostered team growth, enhanced operational efficiencies, and championed continuous improvement, achieving significant organizational advancements. Skilled in budget management and fostering partnerships, my leadership ensures sustainable success and innovation.
Overview
13
13
years of professional experience
Work History
Director - Disability SA, NSW & Director - CYF SA
The Benevolent Society
11.2019 - Current
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
- Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
- Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
- Strengthened internal controls by reviewing existing policies and procedures, ensuring compliance with regulatory requirements.
- Facilitated cross-functional collaboration for improved decision-making processes within the organization.
Executive Consultant
Josie Kitch Consultancy Services
03.2012 - Current
- Collaborated with senior executives on formulating long-term business strategies aligned with company objectives and goals.
- Managed budgets and resources efficiently throughout project lifecycles, delivering results within established timelines and constraints.
- Developed effective project management processes for timely delivery of high-quality solutions, ensuring client success.
- Led diverse teams in executing complex projects, resulting in improved operational efficiencies for clients.
- Evaluated the financial viability of potential investments, guiding clients toward optimal strategic decisions based on risk assessment analysis.
Residential Care Manager
Helping Hand Aged Care
12.2015 - 11.2019
- Cultivated a culture of accountability and professionalism among staff members by setting clear expectations and providing constructive feedback on their performance.
- Enhanced staff performance by providing regular training sessions, support, and feedback on their job responsibilities.
- Collaborated with healthcare professionals to provide well-rounded care for residents including medical needs, therapy services, and medication management.
- Developed comprehensive assessments to identify individual resident needs accurately and develop tailored care plans accordingly.
- Championed resident rights and advocated for their needs within the facility, fostering a strong sense of community and belonging among residents.
- Strengthened communication between staff, residents, and families through regular meetings, updates, and transparent dialogue.
CEO
Scosa
04.2014 - 12.2015
- Achieved company growth by implementing strategic plans and streamlining operations.
- Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
- Developed key operational initiatives to drive and maintain substantial business growth.
- Enhanced brand reputation with effective marketing campaigns and public relations efforts.
- Created a positive work culture, resulting in increased employee satisfaction and retention rates.
- Built productive relationships with industry partners and competitors to support strategic business objectives.
Education
Bachelor of Science - Speech Pathology
Flinders University
Adelaide, SAMaster of Science - Speech Pathology
La Trobe University
MelbourneMBA -
University of South Australia
AdelaideGraduate - Leadership
Leaders Institute of SA
AdelaideCompany Directors Course - Company Directorship
AICD
AdelaideSkills
- Strategic Planning
- Verbal and written communication
- People Management
- Operations Management
- Team Management
- Creativity and Innovation
- Strategies and goals
- Project Coordination
- Organizational Development
- Budget Management
- Business Planning
- Contract and Vendor Management
- Charismatic Leader
- Legal and Regulatory Compliance
- Partnerships and Alliances
Additional Information
Board Directorship:
Board Director L'Arche Australia
Chair of Fundraising Committee L'Arche Australia
Timeline
Director - Disability SA, NSW & Director - CYF SA
The Benevolent Society
11.2019 - Current
Residential Care Manager
Helping Hand Aged Care
12.2015 - 11.2019
CEO
Scosa
04.2014 - 12.2015
Executive Consultant
Josie Kitch Consultancy Services
03.2012 - Current
Bachelor of Science - Speech Pathology
Flinders University
Master of Science - Speech Pathology
La Trobe University
MBA -
University of South Australia
Graduate - Leadership
Leaders Institute of SA
Company Directors Course - Company Directorship
AICD
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