Josephine Lealofi
Melbourne,VIC
Summary
Dynamic Youth Support Worker with a proven track record at 24 Hour Priority Care, skilled in educational support and multicultural sensitivity. Successfully empowered youth through tailored care plans and positive reinforcement, fostering self-worth and confidence. Demonstrated creativity in organizing community engagement initiatives, enhancing overall program effectiveness.
Overview
6
6
years of professional experience
Work History
Youth Support Worker
24 Hour Priority Care
02.2023 - 04.2024
- Facilitated group activities to promote social skills and emotional development.
- Provided individualized support for youth with diverse needs and challenges.
- Collaborated with multidisciplinary teams to create tailored care plans.
- Monitored and documented behavioural progress in compliance with organizational standards.
- Provided day to day care for clients needs and adapted when changes occurred.
- Empowered youth by fostering a sense of self-worth and confidence, ultimately equipping them for future success.
Wait Staff Member
Woolworths Distribution Centre
01.2020 - 03.2023
- Operated material handling equipment to efficiently pick and organize inventory.
- Trained new staff on warehouse procedures and equipment operation best practices.
- Used scanners to quickly locate and track items in warehouse.
- Collaborated with team members to achieve daily pick and pack goals.
- Reduced product damage, carefully inspecting items for defects before packaging and reporting any issues promptly.
- Managed inventory control, ensuring accurate stock levels and timely replenishment of supplies.
Community Work Volunteer
Salvation Army Thrift Store
01.2018 - 04.2018
- Organized donation drives to maximize community engagement and resource collection.
- Assisted in sorting and pricing items, ensuring accuracy and consistency in inventory management.
- Coordinated with team members to maintain a clean and welcoming store environment for customers.
Education
High School Diploma -
Mordialloc College
Mordialloc, VIC10-2018
Certificate III - Outdoor Education
Chisholm Institute
Melbourne, Victoria, VIC10-2018
Certificate III - Tourism And Hospitality
Holmesglen Institute of TAFE
Melbourne, Victoria, VIC03-2017
Skills
- Educational support
- Multicultural sensitivity
- Creativity and innovation
- Positive reinforcement
Accomplishments
I like to think i can create an inviting environment that feels like a safe place you can go and be. I've accomplished building genuine long lasting relationships with the people i come across. I recently returned back from an voluntary service for my church for the past 18 months inviting others to find peace and joy in the gospel. I believe that is one of my greatest accomplishments. Serving and helping others.
Languages
Samoan
Native or Bilingual
Tonga
Native or Bilingual
Timeline
Youth Support Worker
24 Hour Priority Care
02.2023 - 04.2024
Wait Staff Member
Woolworths Distribution Centre
01.2020 - 03.2023
Community Work Volunteer
Salvation Army Thrift Store
01.2018 - 04.2018
High School Diploma -
Mordialloc College
Certificate III - Outdoor Education
Chisholm Institute
Certificate III - Tourism And Hospitality
Holmesglen Institute of TAFE