Josephine Long
Mount Annan,New South Wales
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
57
57
years of professional experience
Work History
Office Assistant
Sydney Diocesan Services
2000.02 - 2023.07
- Completed clerical tasks such as filing, copying, and distributing mail.
- Interacted with customers by phone, email, or in-person to provide information.
- Maintained and updated office records, both digital and physical.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Ordered office supplies and kept office stocked with needed resources to operate smoothly.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Purchased and maintained office supplies.
Sales Representative
Avon Products
1990.03 - 2021.07
- Managed customer accounts to secure customer satisfaction and repeat business.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Managed efficient cash register operations.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Developed strong rapport with customers and created positive impression of business.
Sales Representative
Camelot Distributors
1978.02 - 2000.04
- Managed customer accounts to secure customer satisfaction and repeat business.
- Trained and mentored new sales representatives.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Managed efficient cash register operations.
Computer Programmer
NSW Nurses Association
1974.04 - 1977.10
- Stored, retrieved and manipulated data for close analysis of database performance.
- Contacted Nurses to ensure their union membership was correct.
- Kept records updated
- Did reception relief on busy switchboard
Customer Service Representative
Treet Packers
1971.02 - 1972.09
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Responded to customer requests for products, services, and company information.
- Processed customer service orders promptly to increase customer satisfaction.
Invoice Typist
T F Stewart
1967.01 - 1970.07
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Proved successful working within tight deadlines and a fast-paced environment.
Education
High School Diploma -
Kogarah High School
Kogarah, NSW12.1966
Skills
- Office Supply Management
- Mail Sorting and Distribution
- Office Machine Operation
- Organizing and Categorizing
- Medical Terminology
- Excel Spreadsheets
- Valid Driver's License
- Front Office Management
- Bank Deposit Reconciliation
- Filing
Accomplishments
- Managed daily schedules and organised regular catering for Office Functions.
- Completed Medical Reception and Terminology Course at Westmead Hospital
3rd in sales for NSW with Camelot Distributors
During my 25 years with Camelot Distributors I achieved sales of $1 Million dollars.
Timeline
Office Assistant
Sydney Diocesan Services
2000.02 - 2023.07
Sales Representative
Avon Products
1990.03 - 2021.07
Sales Representative
Camelot Distributors
1978.02 - 2000.04
Computer Programmer
NSW Nurses Association
1974.04 - 1977.10
Customer Service Representative
Treet Packers
1971.02 - 1972.09
High School Diploma -
Kogarah High School
Invoice Typist
T F Stewart
1967.01 - 1970.07
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