Summary
Overview
Work History
Education
Skills
Reference
Additional Information
Timeline
Generic

Josephine Miller

Low Head,TAS

Summary

I have been married for 30 plus years, I have 3 Sons and 4 Grandchildren, I enjoy spending time with my family. I also enjoy being outdoors camping, fishing, 4wd.

I'm Friendly, reliable, honest and hard worker.

Overview

17
17
years of professional experience

Work History

Checkout Operator

Woolworth's
04.2022 - Current
  • Enhanced customer satisfaction
  • Provided exceptional service to customers, promptly addressing concerns and answering inquiries.
  • Maintained a clean and organized checkout area, ensuring a positive shopping experience for patrons.
  • Handled returns and exchanges professionally, upholding company policies while providing excellent customer service.
  • Identified potential security risks and alerted management, reducing instances of theft within the store.
  • Utilized strong communication skills to explain promotions or special offers clearly to customers during their visit.
  • Trained new employees on proper checkout procedures, enhancing overall efficiency across the team.
  • Actively listened to customer needs, recommending appropriate products or services when necessary.
  • Effectively resolved customer complaints by taking prompt action to address issues head-on and find suitable solutions.
  • Supported loss prevention efforts by adhering strictly to company guidelines regarding theft prevention measures at the point of sale.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Checked personal identifications during alcohol and tobacco sales.
  • Taught associates to operate cash registers and back up team members during busy periods.
  • Attended to customer needs, questions and complaints.
  • Learned duties for various positions and provided backup at key times.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Responded promptly to requests for assistance, spills and customer inquiries.

Delivery Driver

United (Pie Face)
09.2019 - 07.2021
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Delivered packages to customer, business.
  • Delivery of both Fresh & Frozen products.
  • Driving from Launceston to Hobart and back to Launceston 5 days a week.

Checkout Operator

Woolworth's
01.2007 - 11.2019
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours night, weekend, and holiday shifts.
  • While at Woolworths I was trained on Front end, the Deli, the Meat Dept, Night fill and also Online picker/packer
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.

Education

High School Diploma -

Port Dalrymple School
George Town, TAS

Skills

  • Inventory Management
  • Loading and Unloading
  • Efficiency and Time Management
  • Route Planning
  • Attention to Detail
  • Clean Driving Record
  • Communication and Interpersonal Skills
  • Vehicle Safety and Maintenance
  • Complaint Resolution
  • Teamwork and Collaboration
  • Basic Computer Literacy
  • Maintaining Cleanliness
  • Problem Solving Abilities
  • Organizational Skills
  • Dealing with Customer Complaints
  • Honest and Dependable
  • Cooperative Attitude
  • Reliability
  • Cleaning and Sanitizing
  • Problem-Solving
  • Multitasking Abilities
  • Adaptability

Reference

Craig Prestage: ( United / Pie Face ) 0417 126 288

Additional Information

I am a hard worker with a positive attitude and a willingness to learn new skills.

I keen to do any outside work including Lawn Mowing, Spraying, Brush Cutting and Painting   and have no issues with doing any other tasks as directed by Management. 

Timeline

Checkout Operator

Woolworth's
04.2022 - Current

Delivery Driver

United (Pie Face)
09.2019 - 07.2021

Checkout Operator

Woolworth's
01.2007 - 11.2019

High School Diploma -

Port Dalrymple School

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Josephine Miller