Josephine Molluso

As a fragrance specialist you are highly trained to provide all information regarding fragrance, fragrance history, science, notes & accords. Advising customers on the different fragrance options available and helping them to select the right one for them at Mecca. Educating customers on the different notes and accords that make up each fragrance. Maintaining a current knowledge of all products and their ingredients.

• Proven ability to learn quickly and adapt to new situations.
• Learning all about fragrance, beauty and skincare via ongoing training
• This job requires you to really engage with the customer on a stronger level
• Customer service skills
• Worked effectively in fast-paced environments.
• Excellent communication skills, both verbal and written.
• Telecommunications
• POS systems
• Proved successful working within tight deadlines and a fast-paced environment.
• Organized and detail-oriented with a strong work ethic.
• Adaptable and proficient in learning new concepts quickly and efficiently.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Paid attention to detail while completing tasks
• Worked flexible hours across night, weekend and holiday shifts.
• Identified issues, analysed information and provided solutions to problems.
• Participated in team projects, demonstrating an ability to work collaboratively

• On a very casual basis I will participate in photoshoots & tv shows such a neighbours my roles includes:
• Being comfortable around the camera
• Solo Photoshoot and portfolio photos
• Improve acting
• Following demands effectively
• Made necessary adjustments to acting, following guidance and requests from directors.
• Worked collaboratively with other actors to perform scenes and convey stories.
• Met with production director to discuss poses, movements, and persona to portray.
• Early starts, late night required on set
• Being flexible with being times
• Traveled to set locations to complete onsite filming.
• Managed time to arrive on set when required to not delay rehearsals and shows.
• Gained valuable on-set experience by working with established directors.

• Studied different fragrances and maintained a positive helpful approach when selling the perfume
• Balanced and organised cash register by handling cash, counting change and storing coupons.
• Greeted customers, helped locate merchandise and suggested suitable options.
• Used POS system to process sales, returns, online orders and gift card activations.
• Approached browsing customers to initiate conversations to determine buying preferences.
• Replenished sales floor merchandise and organised shelves, racks and bins for optimal appearance.
• Answered questions about store policies and addressed customer concerns.
• Increased sales by offering advice on purchases and promoting additional products.

In my duration of working at Via Cucina, this job required a wide range of skills and tasks that had to be fulfilled including :

• Increased company's profitability through customer relationship development, community involvement and marketing campaigns.
• Barista skills & training
• Conducted employee training sessions to educate employees on products and company policies.
• Helped customers complete purchases, locate items and join reward programs.
• Restocked and organised merchandise in front lanes.
• Worked flexible schedule and extra shifts to meet business needs.
• Maintained energy and enthusiasm in fast-paced environment.
• Maintained inventory and ordered new supplies to meet expected needs.
• Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
• Maintained effective team member communication.
• Performed inventory control, such as counting and stocking merchandise
• Handled equipment, chemicals and materials properly and with caution.
• Listened carefully to customer requests and created personalised, delicious beverages, which improved sales.

• Strengthened content through proofreading and editing.
• Develop original content through social listening and independent sources.
• Posted daily on 3 social media sites.
• Designed fliers to promote events and company updates.
• Produced original, creative content for promotional advertisements and marketing materials.
• Customised brand message to reach and capture target audience interest and drive engagement.
• Managed competing deadlines with efficiency.
• Chose cover photography or artwork, selected fonts and arranged designs to attract target readership
• Consulted with editors to shape story and eliminate any errors.
• Completed accurate and polished formatting in line with publishing standards prior to submission.
• Photographed high-quality images for various print and digital projects.
• Digitally edited photos to enhance appearance.
• Planned and prepared for on-location and studio shoots.
• Determined and adjusted subject position, props and lighting equipment while selecting camera angles to optimise final product.

Responsibilities involved: Maintenance and supervision of key personnel. Duties include filing, data input, answering telephone calls in liaison with customers, interacting with customers within the workshop, performing quality assurance reports and general maintenance and cleaning.

Through this role I have demonstrated leadership, teamwork and a high degree of multi-tasking. In this role, I organise and manage a team to complete daily tasks in accordance with the business. I also have proficient interpersonal skills due to working with people from varying age groups and backgrounds.

Responsibilities involved: Customer Service, Cashier, Fruit Preparation. Duties included working with customers both over the phone and in person, money handling, cutting, dicing and preparing food/fruit and general maintenance and cleaning of whole store.