Josephine Pezzimenti
Summary
Driven with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff.
Highly adaptable and skilled within the Hospitality and Accounting / Bookkeeping Industries
Overview
20
20
years of professional experience
1
1
Certification
Work History
Restaurant Owner/Operator
Cinque Ristorante
03.2020 - 02.2024
- Restaurant All Rounder - worked in all areas of the restaurant - Strong Bartender, FOH and BOH
- Wine Menu Creation, Ordering and Liaising with Suppliers and Customers to provide an enjoyable Wine experience
- Prepared Cocktails, Mocktails and Coffee's
- Prepped, Cooked, Plated Meals and run the kitchen during busy service
- Stock Control and Ordering for all areas of the restaurant
- Increased customer satisfaction by implementing high-quality service standards and staff training programs.
- Managed financial operations
- Developed and executed marketing strategies
- Cultivated a positive dining atmosphere by maintaining a clean and inviting establishment.
- Budgeting and Accounts
Barista
23 Cafe Restaurant And Bar
06.2019 - 02.2020
- Cafe All Rounder
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Increased repeat business by providing exceptional customer service and building rapport with patrons.
- Assisted in Kitchen Operations when required
Cafe Owner/Operator
Palmerstons Cafe
08.2016 - 01.2019
- Head Chef - Menu creation and execution
- Barista
- FOH when required
- Managed financial aspects of the business, including budgeting, forecasting, and controlling costs.
- Enhanced customer loyalty through exceptional service and consistent product quality.
Accounts Manager
Pezzimenti Trenchless
04.2011 - 05.2016
- Accounts Receivable / Payable
- Payroll
- BAS Preparation and Lodgement
- Superannuation
- Budgeting and Forecasting
- Invoicing
- Debtors / Creditors Reconciliations
- Journals
- Liaising with Accountants
- Payroll Tax & Long Service Leave
Bookkeeper
Paolucci & Co
08.2004 - 02.2011
- Improved financial accuracy by reconciling accounts and identifying discrepancies in financial records.
- BAS Preparations & Lodgements
- Business Financials & Tax Returns preparation
- Individual Tax Return Preparation
- Journals
- Reception
Education
High School Diploma -
Tintern Grammar
Ringwood East, VIC11.2002
Skills
- Staff Leadership
- Staff Management
- Cost Control
- Menu development
- Food presentation
- POS System Operation
- Staff Supervision
- Financial Planning
- Wine Knowledge
- Small business operations
- Adaptability
- Accounting Systems
- Payroll Administration
- Accounting and bookkeeping
Certification
Current Responsible Service of Alcohol (RSA)
Timeline
Restaurant Owner/Operator
Cinque Ristorante
03.2020 - 02.2024
Barista
23 Cafe Restaurant And Bar
06.2019 - 02.2020
Cafe Owner/Operator
Palmerstons Cafe
08.2016 - 01.2019
Accounts Manager
Pezzimenti Trenchless
04.2011 - 05.2016
Bookkeeper
Paolucci & Co
08.2004 - 02.2011
High School Diploma -
Tintern Grammar
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