Josephine Phillips
Murray Bridge,SA
Summary
I am an enthusiastic and creative individual with a solid understanding of children and their development and learning styles. Possesses excellent communication and interpersonal skills and connects with children from diverse backgrounds. I'm experienced in developing engaging lesson plans and assessments to measure all children's progress.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job position. Ready to help team achieve company Professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Business Support Officer
Department For Child Protection
06.2023 - 08.2023
- Monthly reports.
- Answering phones
- Filing
- Mails run
- Vehicle inspection/FBT report
- Fostered strong rapport with clients, through consistent follow-up and communication.
- Collected, arranged, and input information into database system.
- Handled sensitive documents securely while maintaining strict confidentiality protocols in line with company policy.
Educator Assistant/Lead
G8 Education
06.2019 - 06.2023
- Built relationships and communicated with parents to provide the best learning environment for children.
- Collaborated with adults and children to provide safe and educational experience.
- Collaborated with colleagues to develop and revise curriculum, enhancing learning experience.
- Developed and implemented engaging lesson plans to keep learner's attention.
- Facilitated child-led, inquiry-based activities in classroom to enhance learning experience.
- Developed and implemented useful behavior management strategies to instill discipline and compliance with conduct code.
- Created and implemented assessments to measure children's progress.
- Mentored and tutored individuals needing additional help.
- Encouraged small groups to discuss topics and explore concepts through hands-on activities.
Customer Service /Waitress
Houndhut
05.2012 - 06.2019
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents, and liability to restaurant.
- Trained new waitstaff on proper food handling, customer service and safety procedures.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Commercial Cleaner
Southern Cross Care
03.2012 - 09.2013
- Cleaned building floors by sweeping, mopping, and scrubbing floors.
- Disinfected restrooms, kitchens, and other communal areas to remove bacteria and maintain hygiene standards.
- Handled equipment, chemicals, and materials properly and with caution.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
- Improved building cleanliness with continuous sanitizing of high-touch areas
- Adhered to company policies for appearance, thoroughness, and facility security
Industrial Cleaner
Big River Pork
07.2007 - 02.2012
- Followed safety standards and established SOPs when handling, mixing, and storing hazardous chemicals..
- Emptied wastepaper and other trash from premises and moved to appropriate receptacles.
- Identified repair needs and major maintenance concerns, and escalated issues to management.
- Responded immediately to calls from personnel to clean up spills and wet floors.
- Power wash all boning room machinery
- Appropriate use of PPE
Education
Certificate IV - Counseling Children And Youth Certificate
Learning Cloud
On-line09.2023
Diploma Of Early Childhood Education And Care - Early Childhood Education
Madec
Murray Bridge, SA02.2014
Skills
- Child Development
- Special Education
- Customer Training
- Positive Learning Environment
- Classroom Observation
- Diversity and Inclusion
- Behavior Redirection
- Early Education and Care
- Classroom Safety Practices
- Positive Student Engagement
- Support and Education
- Positive Reinforcement Strategies
- Motivation and Engagement
- Social Development
- Behavioral recognition
- Time Management
- Basic IT support
- Effective communication
- File systems oversight
- Administrative Support
Certification
- First Aid
- Working with Children Check
- Police Clearance
- Covid Training
- Trauma Training
- Multicultural Training
Reference
- Berrena Carver
OSHC Director North School, Murray Bridge
(M) 0427790311
- Tania Hutson
Department for Child Protection
Murrayland Office
(W) 08 8535 6200
- Sarah Walmington
G8Education, Murray Bridge
(W) 08 8531 1431
Timeline
Business Support Officer
Department For Child Protection
06.2023 - 08.2023
Educator Assistant/Lead
G8 Education
06.2019 - 06.2023
Customer Service /Waitress
Houndhut
05.2012 - 06.2019
Commercial Cleaner
Southern Cross Care
03.2012 - 09.2013
Industrial Cleaner
Big River Pork
07.2007 - 02.2012
Certificate IV - Counseling Children And Youth Certificate
Learning Cloud
Diploma Of Early Childhood Education And Care - Early Childhood Education
Madec
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