Josephine Proud
Wahroonga,NSW
Summary
Motivated and detail oriented with experience across healthcare, reception, customer service and hospitality. Skilled in communicating with customers and patients, managing multiple tasks in a fast paced environments and maintaining a high standard of organisation and cleanliness. A reliable team member with strong time management, adaptability and a commitment to delivering exceptional service.
Overview
1
1
Certification
3
3
years of post-secondary education
4
4
years of professional experience
Work History
Dental Assistant
Gateway Dental Care
Mona Vale , NSW
07.2025 - Current
- Assisted the dentist during a wide range of dental procedures.
- Prepared treatment rooms before and after patient appointments.
- Sterilised and maintained dental instruments and equipment in accordance with infection control standards.
- Welcomed patients and helped ensure they were comfortable before treatment.
- Followed strict workplace health, safety, and infection prevention protocols.
- Worked collaboratively with dentists, and reception staff to ensure efficient patient care.
- Managed clinical stock, monitored inventory, and placed supply orders.
- Provided chairside assistance, including suction, instrument transfer, and patient support.
- Managed front desk operations, including scheduling appointments and answering phone calls.
Team Member
Grill’d
Dee Why , NSW
10.2023 - Current
- Prepared and assembled food and drink orders while maintaining high quality and presentation standards.
- Delivered friendly and efficient customer service in a fast paced environment.
- Operated the POS system
- Worked collaboratively with other team members to ensure efficient service during busy periods.
- Assisted with opening and closing tasks including cleaning.
Sandwich Hand
Corella Fine Foods
Warriewood , NSW
05.2022 - 10.2023
- Prepared sandwich’s and other food items accurately and efficiently to customer specifications.
- Maintained food quality, freshness and presentation in accordance to company standards.
- Followed food safety and hygiene at all times
- Worked as a team to make sandwiches efficiently.
Education
Diploma - Dental Technology
Tafe NSW
Sydney , NSW 07.2026 - 07.2026
Certificate III - Dental Assisting
Tafe NSW
Sydney , NSW 01.2025 - 12.2025
Certificate II - Hospitality
Dynamic Learning Services
Sydney , NSW 01.2024 - 01.2025
Diploma - Beauty Therapy
Tafe NSW
Brookvale 01.2023 - 12.2023
Mater Maria Catholic College
Warriewood , NSWSkills
- Strong time management and organisational skills
- Ability to work in a fast-paced team environment
- Dental procedures
- Infection control
- Customer service
- Excellent communication skills
- Delivered exceptional patient/customer care
Certification
- RSA
- Infection prevention and control in-surgery workshop
- Management of medical emergencies in the dental practice certificate
- Food safety Certificate
Timeline
Diploma - Dental Technology
Tafe NSW
07.2026 - 07.2026
Dental Assistant
Gateway Dental Care
07.2025 - Current
Certificate III - Dental Assisting
Tafe NSW
01.2025 - 12.2025
Certificate II - Hospitality
Dynamic Learning Services
01.2024 - 01.2025
Team Member
Grill’d
10.2023 - Current
Diploma - Beauty Therapy
Tafe NSW
01.2023 - 12.2023
Sandwich Hand
Corella Fine Foods
05.2022 - 10.2023
Mater Maria Catholic College