Summary
Overview
Work History
Education
Skills
Hobbies
References
Timeline
Generic

Josephine Rapattoni

EDMONDSON PARK,NSW

Summary

Knowledgeable professional with several years of experience delivering successful improvements for business operations, profitability & team development, with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments.

Organized and systematic with natural relationship-building and leadership talents.

Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Outgoing mature student seeking casual employment.

Overview

20
20
years of professional experience

Work History

Operations Manager

Pasta Italia
Casula, NSW
11.2003 - 06.2023
  • Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
  • Analyzed and controlled materials, supplies and equipment operational expenses.
  • Recruited, hired and trained crew members on application of projects, customer relations, and customer service.
  • Performed cost analysis for various projects to determine budget requirements.
  • Implemented innovative strategies that reduced operating costs while maintaining high levels of customer satisfaction.
  • Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
  • Developed and implemented operational procedures to ensure quality standards are met.
  • Maintained accurate inventory records to track stock levels and minimize costs.
  • Monitored and improved efficiency of processes, team performance, and customer service.

Volunteer

TOUR De CURE
SYDNEY, NSW
03.2019 - 03.2019
  • Assisted with fundraising efforts, including event planning and donor outreach.
  • Collaborated with others by contributing time, effort and skills to achieve the organization's goals.
  • Helped with prep, set up, and breakdown of community and public events.
  • Promoted community resources through printed marketing material, email newsletters and social media campaigns.

Education

High School Diploma -

EMMAUS CATHOLIC COLLEGE
Erskine Park, NSW
12-1991

Some College (No Degree) - Mental Health Counseling

ONLINE COURSES AUSTRALIA
ONLINE

Skills

  • Production
  • Process Improvement
  • Organizational Management
  • Customer Service
  • Data Analysis
  • Marketing
  • Workflow Optimization
  • Product Management
  • Operations Oversight
  • Policies and procedures implementation
  • Business and Operations Management
  • Data Management
  • Problem-Solving
  • Process Improvements
  • Market Research
  • Team Leadership
  • Budgeting and cost control

Hobbies

  • YOGA
  • CYCLING
  • ART & PHOTOGRAPHY
  • SPENDING TIME WITH FAMILY & FRIENDS

References

References available upon request.

Timeline

Volunteer

TOUR De CURE
03.2019 - 03.2019

Operations Manager

Pasta Italia
11.2003 - 06.2023

High School Diploma -

EMMAUS CATHOLIC COLLEGE

Some College (No Degree) - Mental Health Counseling

ONLINE COURSES AUSTRALIA
Josephine Rapattoni