Josephine Rickard
Canberra,ACT
Summary
I am a hardworking and organised with a breadth of experience across both private and public sectors. I am a driven and positive person full of passion and enthusiasm. I do not hesitate to put in extra effort to ensure tasks are completed thoroughly and in a timely manner. I am dedicated to fostering positive working relationships with key stakeholders, to ensure my team can achieve desired outcomes.
Overview
4
4
years of professional experience
1
1
Certification
Work History
A/g Senior Policy and Project Officer
Department Of Agriculture, Fisheries And Forestry
2023.12 - Current
- On behalf of the Plant Export Operations branch I am responsible for coordinating requests for legal advice and progressing legislative amendments. This involves exercising strong relationship management skills with internal legal teams. In a short period of time I have developed positive relationships with key stakeholders.
- I have streamlined internal processes for the above mentioned tasks in order to improve team efficiency, by developing a new system for tracking legal advice and progressing legislative reform.
- Cultivate strong working relationships with key stakeholders to support harmonised regulatory approaches to export reform that meets the strategic priorities of the Department.
- Supporting my team members and superiors to make informed, evidence-based decisions by producing clearly written material and conducting comprehensive research.
- Drafting procedural and instructional material to support changes in legislation or policy, and contributing to briefing requests as required.
- Arranging and leading meetings (including organising supporting materials), taking thorough minutes, and tracking all action items via a shared team to-do list.
International Visits Support Advisor
Department Of Treasury
2023.08 - 2023.12
- Here, I was responsible for the end-to-end logistics management of international trips for Treasury Portfolio Ministers and divisional Senior Executive Staff.
- Produced the international meeting schedule on a monthly basis and updated CRM platform and undertook necessary reporting requirements in a timely manner.
- Worked closely with the Treasurer's Office, parliamentary travel team, Australian Federal Police, and Treasury travel team as needed to lock in travel arrangements (including passport and visa requirements, vaccinations, accommodation, and flights).
- Liaised with Embassy officials and Overseas Posts to arrange IT support, ground transport, and block accommodation bookings.
- Worked closely with relevant policy units to produce the Official Program for travelling delegations.
- Assisted with printing and setting up virtual briefing packs, and equipping travellers with necessary items and gifts required for travel.
- Provide logistical support for incoming delegations.
APS5 Executive Assistant
Department Of Treasury
2023.01 - 2023.08
- Streamlined executive communication by managing emails, phone calls, and scheduling appointments and and coordinated domestic and international travel arrangements.
- Handled confidential and sensitive information with discretion and tact.
- Processed travel expenses and reimbursements for the executive team.
- Served as a liaison between other departments to facilitate effective communication.
- Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
- Coordinated events for staff members, promoting team-building activities and boosting morale within the workplace.
- Supported executives in decision-making processes by conducting research and presenting findings in clear formats.
- Improved office efficiency by implementing new filing systems and document management processes.
- Aided in the recruitment process scheduling and coordinating both virtual and in person interviews.
APS4 Executive Assistant
Department Of Industry, Sciences And Resources
2022.01 - 2023.01
- Streamlined executive communication by managing emails, phone calls, and scheduling appointments and and coordinated domestic and international travel arrangements.
- Handled confidential and sensitive information with discretion and tact.
- Processed travel expenses and reimbursements for the executive team.
- Coordinated events for staff members, promoting team-building activities and boosting morale within the workplace.
- Improved office efficiency by implementing new filing systems and document management processes.
- Aided in the recruitment process scheduling and coordinating both virtual and in person interviews.
Programs Officer
Solider On
2021.03 - 2022.01
- Responsible for planning and facilitating all activities in the ACT and surrounds for current and ex-serving defence members and their families.
- Responsible for liaising with various stakeholders and providers to organise a wide range of activities from strength classes, yoga, guided walks, family events, national programs, and more.
- Building links within the greater defence community, collaborating with other not-for-profits, and bringing people together through social connections activities and wellbeing programs
- Carried out reporting, budgeting and evaluation of all facilitated activities.
- Worked with the National Volunteer Officer to engage and coordinate local volunteers.
- Acted as a spokesperson for the centre and Soldier On as a whole. This often involved travelling to different events across the ACT and NSW and independently running information booths.
National Volunteers Officer & Executive Assistant
Solider On
2020.01 - 2021.03
- Optimised scheduling efficiency by coordinating meetings, appointments, and travel arrangements for the CEO.
- Prepared meeting agendas and briefing papers for members of the executive team.
- Improved team collaboration by acting as a liaison between the CEO, executive team, and staff members.
- Conducting a complete restructure of volunteer management processes with the organisation.
- Developing and promoting Solider On ambassador experiences.
- Manage, develop, and maintain the volunteer journey through onboarding, training, rostering, and actioning feedback.
- Assist the Marketing and Communications team with the coordination of local events and activities.
- Producing monthly reports on volunteer and ambassador engagement with Solider On.
Education
Certificate IV in Project Management Practice - Project Management
Canberra Institute of Tech
Canberra, ACT09.2024
Bachelor of Arts - International Studies
University of Canberra
Canberra03.2019
Bachelor of Communication - Public Relations
University of Canberra
Canberra03.2019
Skills
- Personable Communication
- Problem solving
- Operational Reporting
- Workflow Coordination
- Meeting facilitation
- Teamwork and Collaboration
- Problem-Solving
- Customer Service
- Program Management
Accomplishments
- Through my active role in the Treasury Executive Assistant network, I organised a workshop and networking event with an external provider in 2023.
- Provided logistical support for the Inaugural Australia-Korea Economic Policy Dialogue in 2023.
- Provided logistical support to senior executives travelling to Marrakech, Morocco for the IMF/World Bank Annuals Meeting and APEC Finance Ministers Meeting in 2023.
- Provided logistical support for the Japan-Australia Joint Science and Technology Meetings in 2022.
- In conjunction with a small team, I successfully organised and carried out two Women's Vet Connect Programs for Solider On participants.
- Facilitated multiple transitions to SharePoint online and developed engaging site pages.
- Successfully organised both the Executive Dinner at Admiralty House and the 'Drinks on the Lawn' event at Government House on behalf of Solider On in 2020.
Certification
- Legislative Design Course
- Legislative Process Course
- Mental Health First Aid
- First Aid
Timeline
A/g Senior Policy and Project Officer
Department Of Agriculture, Fisheries And Forestry
2023.12 - Current
International Visits Support Advisor
Department Of Treasury
2023.08 - 2023.12
APS5 Executive Assistant
Department Of Treasury
2023.01 - 2023.08
APS4 Executive Assistant
Department Of Industry, Sciences And Resources
2022.01 - 2023.01
Programs Officer
Solider On
2021.03 - 2022.01
National Volunteers Officer & Executive Assistant
Solider On
2020.01 - 2021.03
Certificate IV in Project Management Practice - Project Management
Canberra Institute of Tech
Bachelor of Arts - International Studies
University of Canberra
Bachelor of Communication - Public Relations
University of Canberra
- Legislative Design Course
- Legislative Process Course
- Mental Health First Aid
- First Aid
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