Josephine Stebbings
Tannum Sands,QLD
Summary
Dynamic server with extensive experience at Macdonald, excelling in customer service and order accuracy. Proven ability to enhance dining experiences through effective communication and menu knowledge. Skilled in point-of-sale transactions and cash handling, consistently ensuring compliance with food safety standards while fostering a collaborative team environment.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server
Macdonald
Boyne Island, QLD
11.2024 - Current
- Took customer orders accurately and efficiently for restaurant services.
- Assisted customers in menu selection and provided product recommendations.
- Processed payments using point-of-sale systems for transactions.
- Maintained cleanliness and organization of the dining area during service.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Handled customer inquiries and resolved issues with professionalism and care.
- Updated daily specials and promotions to inform customers effectively.
- Ensured compliance with health and safety regulations in service areas.
- Took orders from customers over the phone and in person.
- Provided excellent customer service by greeting customers warmly and addressing their needs promptly.
- Operated cash register to receive payments and issue change with high degree of accuracy.
- Processed payments for orders with cash, credit cards, or other payment methods.
- Ensured accuracy of all orders before submitting them to the kitchen staff.
- Clearly communicated additional meal requirements, allergies, dietary needs and special requests to kitchen.
- Answered customer inquiries regarding menu items, pricing, and availability.
- Confirmed customer orders on delivery documents prior to delivery.
- Carefully reviewed prepared items against customer orders to verify accuracy prior to delivery.
Canteen
local AFL club
Boyne Island, QLD
05.2022 - 09.2022
- Took accurate orders and communicated them to kitchen staff promptly.
- Assisted with food preparation and ensured proper presentation of dishes.
- Took orders from customers accurately and in a timely manner.
- Handled cash transactions and processed payments efficiently at the register.
Education
High School Diploma -
Tannum Sands State High School
Tannum Sands, QLD11-2024
Skills
- Customer service
- Point-of-sale transactions
- Order accuracy
- Menu knowledge
- Food safety compliance
- Communication skills
- Time management
- Team collaboration
- Order management
- Food inspection
- Cash handling
- Hospitality service expertise
- Menu design
- Food running
- Table setting
- Food safety
- Hostess support
- Effective customer upselling
Affiliations
- I am interested in the arts and am an artist myself; I love to try different mediums when I get the chance
- Cooking has been a part of my life for as long as I can remember; my nan taught me everything I know
Certification
- certification 3 in hospitality
Languages
English
Professional
Timeline
Server
Macdonald
11.2024 - Current
Canteen
local AFL club
05.2022 - 09.2022
High School Diploma -
Tannum Sands State High School
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